Some buyers just go looking for trouble deliberately..

[scottywhatty]

This buyer purchase from us on Saturday the 14th March, wrote two letters on Monday asking why this was not posted?

The buyer sent us another message this morning: Telling us that "we are quick to take money and not quick to post."

'

I was going to express post this auction to the buyer at no additional cost today, because clearly some people want ebay "silver service." 

Not even going to react too strongly on this one. Not going to fight it. 

I refunded the payment through paypal in full 15 minutes agao and cancelled the transaction (Yet another defect to come on our account)

I refunded at 11:00am, am by 11:15am, the buyer had already left negative feedback.

What can we do to protect ourselves from terrible pedantic, remonstrative and downright rude buyers?

Just refund them in full before sending, and cop the backlash for not keeping their cash...

Deplorable really.

I just sent them this message:\

I spent yesterday at the eye surgeon after my dog was swiped in the eye by my girlfriends cat.

But I appreciate your rude message this morning, coupled with the negative feedback.

After the day I had yesterday I was not in the mood for you unreasonably snide remarks, but some buyers just go looking for a fight, and you, well you were clearly born with a silver spoon in your mouth if your behaviour is anything to go by.

I would ask you to retract the feedback you have given us, after issuing a refund, and receiving negative feedback while writing an apology letter for the inconvenience I caused you.

I am just dumbfounded at your right now David.

Your retaliation to receiving a refund was just simply uncalled for.

14 Mar 2015

Payment From

*

RefundedYou have refunded this payment in full. You have refunded this payment in full.

Details Payment From ....

$50.00 AUD

16 Mar 2015		Fee Reversal From	PayPal	CompletedThe payment was either cancelled or reversed. PayPal refunded any applicable fees for the t... The payment was either cancelled or reversed. PayPal refunded any applicable fees for the transaction.			$1.30 AUD
Select record 1		16 Mar 2015		Refund To	*	Completed			-$50.00 AUD

I REFUNDED IN FULL- But it makes no difference.

When a buyer has an agenda to cause distress, they have ebays approbation, and approval to dig their heels in.....

So over trying to please when some people are just insatiable, and do deliberate shi t ful things to make a transaction sour unnecessarily...

***proceeding to the wall the hit my head against it

[Anonymous]

The buyer is a twit, the buyer insulted you at the end of "it's" message thinking "it" is clever.

I no longer bother supplying excuses to idiots like that, just move on and block this buyer

[scottywhatty]

New message from: theherozero (452)

At the end of the day, you're the one with negative feedback and judging from your history - you are actually a **bleep**. If you have to go to the length to think I am being egotistical, you really do have a small mind. This is business you moron.

[lyndal1838]

Report the messages to ebay.  They are inappropriate and he will probably get a slap from ebay.

[opmania]

could this be that previous jerk you mentioned some time ago surfacing again through a friends ID

sounds to me as if it could be

are the post offices open on Sundays around your way

If not how can buyer pay on Sat. and expect to be posted before Mon.

It's not worth stressing over just try to make the most of the rest of your time as an Ebay seller .

IMO all small sellers are reaching their best before date I really don't think we are part of the long term agenda

And what new sellers are ever going to become top rated with defects , MBG , INR etc and 21 day hold

[joethenuts]

or a second id

[scottywhatty]

Have reported him, but that is a futile exercise.

It is futile coming here to vent. So apologies, but as always, i appreciate everybodys help, suggestions and insight.

We may not have ebay behind us, but for what it is worth, the community board is where we can always come to support one another, and try to claw back our sanity again 🙂

Tis' a good thing.  Thanks all 🙂 Happy ebaying 🙂

[scottywhatty]

Could be. Speculative though.. Pretty sure there is more than just the 1 idiot in this country 🙂 But you could well be right, ditto for joenuts paint man. If I ever need paint, I will flock to your pages 🙂 

[curmu-curmu]

(furiously typing a new name for my 'special' list!)

[i-love-my-sheep]

He left a charming false positive for a buyer too......