on 07-12-2012 01:08 PM
I have been sending registered post pre-paid envelops for years sent 100's over the years & The frist Ever Appears missing.
Has been Scanned on at a post office in a suburb but fails to move from there since 19th Novbember!! Buyer says not recived it & post office cant find it anywhere.
I also ordered a product from same aerea and again has gone missing since same time.
Could be a Postie with very sticki fingers steals parcels
on 07-12-2012 01:46 PM
Hi Garfield,
I'm sorry to hear your customer has not got their purchase yet. It is concerning to hear the Post Office staff are unable to locate it. All reports of theft and missing items are taken very seriously by Australia Post and investigated fully.
As for the missing item coming to you, do you have a tracking number for that one? I'd be happy to have a look into it for you.
Alice
on 07-12-2012 02:03 PM
Tracking 513669673015
Aus post keeps telling me "It will delivered Today" but never does!!!
I have Also on recving end of another item that the retialer had send me another item based on same Area being poted from sydney area.
Very Very weird 1st ever of 100's Registered post artiles I have sent gone missing I suspect Foul Play!!
on 07-12-2012 02:21 PM
Thanks Garfield.
I can see that this is still under investigation, so hopefully you'll get a positive resolution soon.
Alice