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Ebay's NEW way of calculating Top Rated Seller Status

I am posting this as a lot of sellers probably don't realise this is happening and I believe (as sellers) we need to complain to ebay about this. You can have all green ticks to meet top rated seller status but be rated as 'below standard' automatica...

Wgere does my responsability end once an item is posted?

Over the Christmas period I have had a few inidents with customers not receiving their item. Admittingly most were correct, as Australia Post was so inundated with work. However, I want to know how this is that my fault?? But all buyers have been eit...

User avatar by • Community Member
  • 488 Views
  • 23 replies
  • 0 Helpful

Buyer opened item not received dispute on a pick up only item?

What do I do when a buyer purchases my item that is pick up only, who emails to say they will organise a courier and then opens a dispute because they have ben too busy to do this? What are my rights in this situation? I have emailed again with dates...

User avatar by • Community Member
  • 1960 Views
  • 24 replies
  • 0 Helpful

eeeek photobucket !!!!

Probably shouldve known, but found out by chance this afternoon when my husband was looking through my listings. Toddler was sitting in his lap and clicked on one of the pictures in my item description- took them straight to my photobucket site where...

Urgent Help

Hi everyone and Happy New Year. I need urgent help. I got today my first dispute. I sold an item to USA, sent the parcel 11 Dec registered post. Today the buyer open a dispute, stating that he email me and he tried to contact me (this is a lie, never...

Positive Feedback V Negative Feedback - what %

Does anyone know if there is an automatic procedure that checks for % in feedback and puts the seller on a list somewhere? If so, what % Feedback warrants a BAN for a seller? Is there such a thing or does it just rely on buyers reporting the seller? ...

unpaid item dispute

I sold an item and buyer didn't pay so I opened an unpaid item dispute buyer say's he will pay when he comes to pick it up it has been several weeks and I'm still waiting. because of time lapse ebay says I now have to close the unpaid item dispute, m...

User avatar by • Community Member
  • 441 Views
  • 6 replies
  • 0 Helpful

Postage and local pickup

I have just listed an item on ebay and must have had Local Pickup selected last time I listed - but the item is also available for post. I went to change it to include the postage option but it wont let me adjust it so it shows both postage and picku...

User avatar by • Community Member
  • 729 Views
  • 2 replies
  • 0 Helpful

To pay or Not to pay, that's the question....

Hi all, I just won an auction that have a "free local pick up" I emailed the seller before I bid and ask if the item can be posted and the seller say yes and give me a postage quote. After auction I request for an invoice with the total but they didn...

Store Category Limit

Hi Sellers and all, I'm finding that we're very close to busting our 300 category limit-cap Anyone have suggestions on what I should do?

User avatar by • Community Member
  • 283 Views
  • 3 replies
  • 0 Helpful
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