Top Rated Seller Plus
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on โ24-04-2013 10:44 AM
The following service standards need to be included for a listing to qualify as Top Rated Plus:
Free postage to Australian Buyers
0 or 1-day handling time
Express postage option offered
30-day money back returns or better.
What are the benefits?
A Top Rated Plus badge in your listings and search results page
Increased search and site visibility.
Can Ebay not make it any harder for us in Australia... ok if you can post from OS and not pay the right price because we pick up that slack.
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on โ24-04-2013 10:44 AM
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on โ24-04-2013 10:50 AM
Is this a joke, or what? ๐ฎ
What are the "benefits" of having to pay FVF on the entire sale amount, as well as offering an unprotected (for Paypal purposes) method of postage (i.e. express)?
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on โ24-04-2013 11:17 AM
- Disgusting just another slap in the face!
- Cant offer FREE shipping in Australia cost of shipping is through the Roof
- 1 Pack of Party Cups wholesale is $2.75 sell for $5.95 and Shipping is now $7.95? How the heck can you ship that FREE? + eBay & Pay Pal fees and no Tracking for PayPal'
- This is aimed at weeding out the small guy opening the doors for the big guys
- I work hard at shipping same day or next day and still my postage time is BAD"
- I am placed so far back in search results i am making very little sales.
- Not to mention how do you get a higher score when a lot of people don't leave feedback
I also noticed in searching products yesterday with all the new search changes it took me over 30 minutes just to get Australia's items i was searching to show up it didn't matter how many times i clicked Australia Only it would bring up O/S seller products saying none in Australia but i knew for a fact what i was searching is in Australia i have them in my watch list. I was getting very different results each time. So frustrating'
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on โ24-04-2013 11:20 AM
They are trying to make eBay sellers offer things that will help them compete with individual sites (they even refer specifically to one that is currently advertising a lot which offers free express postage and 100-day returns). Obviously, it doesn't matter that these things aren't viable, sometimes impossible, for a lot of eBay sellers.
Express can qualify for seller protection quite easily, if you use own packaging, or process it through C&S - not that I think these changes are - as eBay seem to - "for the greater good", just that the option is there.
30-day returns is asking too much from a lot of businesses, IMO.
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on โ24-04-2013 11:40 AM
We will not be changing postage options, handling times or return policies to 'earn' the Plus badge. In the categories we list in I doubt many other sellers will change either so we shouldn't lose many positions in Best Match results.
If they were to offer TRS Plus benefits of FVF and postage discounts like in the US then that would be another matter.
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on โ24-04-2013 12:00 PM
Harvey Norman and his greedy mates,in collaboration with the Aust Govt,ebay etc have finally been able to hand you your s**t on a plate with a cherry on top.
These latest moves by Ebay will kill the 'BUYERS' advantage and cover the GST that Norman and his mates wanted on on-line sales from overseas etc.
DISGUSTING.
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on โ24-04-2013 12:01 PM
I thought April 1 had passed:|:|
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on โ24-04-2013 12:29 PM
we'll be quitting ebay. We've just had the postal increases, and now this = the final straw ๐
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on โ24-04-2013 12:36 PM
What a joke? So I'll sell a book for $5.00, offer Free Postage and it will cost ME $11.70 to send it to the buyer???? (if the book is over 500g)!!! Who on earth would want to be part of this crap?? ๐

