Trouble with Sold Items listed on My Ebay page

[bettyboopsadaisy]

Hi all,

Is anyone having trouble with the listing of their Sold Items on their My Ebay page.

For a while now, my sold items (intermittently) appear in Black rather than the normal Blue ink when the auction ends and they are transferred to the Sold Item section on my home page and I can't open them.

Its not such a terrible problem because I've discovered if I go to the ' View Order details' I can open them from there, but I can't work out what has happened.

Apparently, neither can eBay because I told them about it over a week ago and they still have not come up with any explanation or solution. They told me to clear my cache and cookies which I did, but it made no difference.

Anyone have the same problem or know how to overcome it?

[putney32]

betty to post a new thread you need to first choose the subcategory

Buying / Selling / etc..... that'll take you to next page with post new question option

[putney32]

betty to post a new thread you need to first choose the subcategory

Buying / Selling / etc..... that'll take you to next page with post new question option

sorry I posted this on wrong tread.

sorry I cant help you betty never had that problem

[phorum_junkie*]

Are you using Selling Manager? If not then try using it and see if that solves your problem, I have not experienced any problems on any of my selling ids.

[suitcase_of_memories]

I have had multiple problems with ebay over the last week or so so you aren't alone betty !

I have had ended listings remaining in active column, I've had my entire MY EBAY pages appearing completely empty of all info except for ebay's [all my lists were gone].

Since last night I have unistalled & reinstalled turbo lister 5 times from the AUSTRALIAN site & CANNOT get rid of american weights for calculated postage......live help [seller tools section] said they weren't trained to deal with the problem huh !

I have just gone in, for the first time ever, & listed directly from ebay.....found I couldn't blue over anything to underline, increase font/letter sizing etc...it has left my listing looking very Sterile !

I have wasted, yet another, 4 or 5 hours trying to get things to work on turbo lister & have just given up !

god knows what they are doing now in the background, but nothing seems to function very well anymore.

[suitcase_of_memories]

Actually after creating 3 [only] listings via ebay SELL  I have found

1. It takes a LOT longer,

2. It is much more complicated & annoying

3. It is much harder to quickly EDIT anything.

4. If you cut & paste anything it won't allow you to blue it & then say increase size of font, underline it, change colour of font etc.

5. No idea how to do up a number of listings & NOT HAVE TO LIST THEM IMMEDIATELY.

Get turbo lister working properly again ebay, this is unbearable !!!!

[fishwish24]

hi, yes, I'm having the same problem, installed an update and suddenly all weights and dimensions are imperial instead of metric. HAve tired endless things but it won't budge. Also rang the help line but they are not trained to deal with turbo. REaaly pissed

[suitcase_of_memories]

fishwish, I've given up completely, this site has so many problems at the moment I'd rather GO FISHING or to Bricks & Mortar stores if I were a buyer !!!

I have downloaded & unistalled TL that many times I doubt I will have any memory space left on my computer soon.

And yes, nice to know the staff manning the Selling Tools section of 'contact us' are NOT trained to deal with our issues !!!

[davewil1964]

I did yesterday's update and my measurements are still metric.

Suitcase, when you reinstall are you doing a full version update before you try to use it? That can be an issue.

[suitcase_of_memories]

dave I've tried EVERYTHING ! I've checked options to make sure Selling Site is [grey] ticked Australia. I've checked everything I can possibly check. I've done Upload Full Version from the drop down where we do Check for Updates in TL.

If I get rid of postage & just place LOCAL PICK UP, then click on Calculated Post Kilos & Grams come up UNTIL I put in measurents & weight.....it immediately clicks over to lbs & ozs.

I've totally unistalled it now, can't get on with anything to do with listings, not using SELL on the ebay site, too annoying !! I'm thoroughly exhausted by it all - & I have to care for my mum in between trying to figure all this crap out !

I'm thinking of going in & deleting EVERYTHING on my computer regarding ebay but am worried it will affect my current listings. So may wait till these are finished [& not be able to list anything else until they are] then delete EVERYTHING in my files & start again.

Interesting that all these hassles people are experiencing are at the EXACT same time that all these FREE LISTINGS are being handed out !

Thanks for trying to help dave !