on 31-05-2013 04:07 PM
Hi
I had Turbo Lister 1 installed and had issues with uploading old listings so I did a customer support call and I was advised to uninstall the version I had and reinstall Turbo lister 2 which I did but now I get the error:
The version of turbo Lister bring installed does not match the database files on your computer. ????
Please install the same version of turbo lister that was previously installed eg if you have previously installed
the ebay US version you must install the EBay US version to access the files..
Why am I getting this message? and how do I fix this?
on 31-05-2013 05:34 PM
It means that TL1 saved your data in a file format that TL2 doesn't recognise. So you can't open your old TL1 file with TL2. If you reinstall TL1, you would be open to open your old data, but TL1 is about 10 years old, no longer available and would not have all the latest eBay prices or settings.
You'd need to create an account in TL2, and then start creatings listings from scratch.
on 31-05-2013 06:11 PM
major pain in the bum...
so do I delete all my old database files? can I import all my recent listings in the new one?
defeats the whole purpose of using turbo lister if I have to go through this %^&*...
on 31-05-2013 06:33 PM
When you synchronize[sic] TL2 with your eBay account it will import all your current listings and whatever unsold and sold ones that are in your account (last 60 days?).
So you will lose any prepared listings, but will have everything you currently have on eBay. A start, at least.
Yes, you might as well delete the TL1 files, they are obsolete.
Also, before doing anything in TL2, do a full system update to pick up the updates since the last version of TL2 was written. And check for updates regularly.
on 31-05-2013 06:42 PM
Try saving your TL backup file to your desktop then move it to your new TL backup folder, even if it works it will be mostly useless as there will have been so many category changes and other updates you would probably have to relist from scratch anyway.
When you get TL up and running it is important to do updates regularly, I have mine set to check for updates on opening, that way if there has been something like a category change I don't get all the way to the end of a listing only to get an error message when trying to upload.
on 01-06-2013 08:19 PM
so ive blown away my old database relunctanly..ive uninstalled TL2 and reinstalled(ran cccleaner to remove any old stuff from the registry) but since ive reinstalled TL2 it now wont open...
any ideas?
on 01-06-2013 09:13 PM
thanks for the replies too BTW 🙂