Unpaid items and sellers 36days to report

[getragaus]

Hi,

I have had a couple of unpaid items in the past, and i have also left them fro longer than 36 days which is the Ebay limit to report an unpaid item. 

Reason they went longer is because.. well i am busy, and some of the items are large, or the person has lived along way away and have allowed them time to get a chance to pick it up etc.. in the meantime i have forgotton about it..or something.  

But there is a massive problem with the 36 day rule on unpaid items.  In law you can pursue it for 7 years. 

Also, it is the Debtor obligation to pursue the Creditor.  When you purchase something you become the debtor and you owe money to what essentially becomes a creditor or seller. 

The problem with the 36 day rule it is completly ignoring these facts. 

Ebay, by making it my duty to report unpaid items is there by saying it is my duty to pursue the debtor, this is not how the law would see it.

the 36 day unpaid reporting system is unfair on the creditor/seller.  

If ebays system was to become automated, that when 36 days lapses and the seller has not either marked an item as paid or left a feedback, then a message should be sent to the seller to confirm if item has been shipped and payed, if there is no rely to that from the seller, then the case is closed. This way the seller only has to confirm an item has been paid for and is good.  (prehaps even put incentive to mark paid and feedback by a strike against people who are poor feedbackers if ebay has to keep confirming if an item is sold/shipped/feedbacked)

It is really ebays job to make sure there auction house is working, not the seller by doing the reporting.

Making the seller pursue the buyer through ebay is not reasonable.  Ebay providing the auction system should make sure all the members of the auction house who are able to bid are able to carry through with there commitment to purchase.

It gets irritiating me having to check up on my debtors, i have better things to do, especially with a short time limit, and now with no ability for the seller to leave negative feedback it is very harsh. 

Thoughts?

[phorum_junkie*]

Why on earth would you let it go that long? Ebay give buyers 4 days to pay before a seller can open a dispute and so why don't you just use what is provided, they stil have another 4 days to pay. It only takes a couple of seconds to open a dispute and the status changes when the refund is available so another two seconds to claim your FVF and add them to your BBL.

If you are too busy to play by ebay's rules in ebay's playground then don't sell on ebay.

[digital*ghost]

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@getragaus wrote:

Thoughts?

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I'm not a lawyer, so maybe someone else can clarify this issue for me, but I can't see how an eBay seller qualifies as a creditor unless they are shipping items etc without being paid.

Being obliged to fulfil a contract, as far as I know, is not the same as being in debt to someone.

And to be frank, as a seller, I consider it my job (not eBay's) to make sure my transactions are followed up and finalised appropriately. 

[zelly888]

That's right Ebay are just a platform for a buyer and a seller and you are given rules and policies to follow and I would also be interested in finding out if anyone knows about OPs 7 years theory because as I know it Ebay isn't an auction house.

[davewil1964]

I am fairly sure you can automate the opening of NPB cases. Presumably you can also automate closure.

Set it for 31 days plus 4 more to close. Easy.

Or manage your sales more closely.

[Anonymous]

I agree 100%.Also the rules for Unpaid items should be changed. Unpaid item strike -is a JOKE.The penalty for Unpaid item should be reviewed and seller reimbursed for spending/stressing his time on listings..Try to buy something at Leonard Joel auction in Melbourne.Before participating you have to register (ID)and pay a fee for being at the auction.There are no d u m m y bidders.

That is the bright example for EBAY.

[lyndal1838]

You have dragged up a 3 year old thread....no-one seems to be having problems any longer with the unpaid items process.

[davewil1964]

Nor is eBay an auction house.

[rocket2retro]

As you still have the item, technically I would think you are not in debt. In law you can only claim for your losses which are your eBay fees. Ebay have the system to reclaim your fees in the unpaid item dispute console.

As painful and frustratring as non-payers are, I'm afraid there is little recourse and eBay don't care with their 'light slap on the wrist' approach to dealing with them.

[davewil1964]

I'm sure pj has sorted it out in the last THREE YEARS