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Would you refund the buyer who claims item was not received?

I've had this happen before and I am just dreading another conflict situation so I am tempted just to refund without question. Before I do, I just wanted to get some advice from other experienced sellers. We use Australia Post Regular Post and have a...

The "Wheres my sorry?" Thread

Just a bit of humor for us sellers of the back of my venting thread of the weekends happenings.I have a story of a buyer who bought an item, received the item, then sent me a very rude message telling me that I had sent the wrong item. O.k. I instant...

eBay promoting Snake Oil !!

Cant belive Ebay are promoting this add flies in the face of all ebay listiing policies ,(its been doing the rounds on face book!) Its 20 minutes of bull**bleep** video that you cant fast foward

snake oil.jpg
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Threatend by bidder.Ihave a bidder

I have a bidder that is threatening me! She placed bids on 3 of my items and was outbid, she is accusing me of shill bidding. She sent me a message all in caps saying that she will go onto Ebay forums and let everyone know whats going on if I dont re...

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Resolved! Is there a new selling interface now?

I just went to relist a bunch of items and noticed it's redirecting me to bulksell.ebay.com.au rather than the normal "Create your listing" page. Additionally, the fonts are huge on my 1050p monitor and it looks like they only bothered testing it on ...

New Parcelpoint Returns

http://sellercentre.ebay.com.au/content/parcelpoint-returns Who pays for postage when returning an item? When requesting a return on an item, buyers are asked to select a reason for their return. In those instances where the item they've received is ...

Resolved! How can I invite eBayers to sell our product ?

Hi Everyone, I am currently looking for eBayer to sell our products in Australia. I'm in the hair care industry and have products that are sold to comsumers and businesses. eBay forum is the only place I know and I'm not sure if this space is the rig...

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Listing problems

I am unable to access my normal listing page with all my templates. A totally different listing format appears and I simply don't understand it. Called eBay and the contact person said she would ask a technical person for advice and get back to me. A...

Should I give my bank details?

Hi I use paypal for all of my transaction. I recently sold an item and the buyer contacted me stating they are having trouble with paypal and want to put money into my bank account. Is it safe to give my bank account details? Thanks, Rebecca.

Bank details Help!

I have a ebay buyer from Florida saying they want to purchase my item but there is an issue with their Pay Pal account and they keep asking for my Bank Account details ASAP so they can make the payment. I originally had no international shipping opti...

Helloooooo.....any buyers......?

Not normally one to complain about lack of sales, but this month is starting off as a bit of a shocker. Stats tell me I'm down about 30% on last month and almost 50% down from this time last year. Uuuugh!

Winners who don't pay

Is anyone else experiencing an increase in the number of people who may win an auction but then don't pay - or even respond? In the past month I have had 4 people who won an auction and then ... nothing. And not all of them were "new" eBayers - i.e. ...

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Faulty item

Item was returned by buyer and I refunded cost of postage back to buyer. I sent a replacement item which was acceptable.Why is paypal payment still be withheld from me?Thanks all.

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