VALIDITY OF AN EbAY TRANSACTION

[2012sciencestudent]

Hi to all,

I am knew to eBay with 15 positive transactions & one unfair negative feedback that has reduced my feedback %, drastically to 94.1%.

 I recently refunded a paypal payment from a winning bidder who would not confirm his identity or shipping address; also this user had hidden feedback & was unresponsive to any of my questions.

As a result the user left me negative feedback.

My issue is..since the user had a post office box as his paypal shipping address...is this valid under eBay/ Paypal policies?

I did read somewhere that a P.O. Box address is not a valid address/ shipping address, therefore if this is so, then the negative feedback left me, under these circumstances  should also be invalid ?

Do I have a right to have this feedback removed, as my requests to date have not changed anything, but left me with a damaged credibility.

[putney32]

You need to learn how ebay works before you even try to sell anything else.

any sensible buyer reading your rantings on f/back will immediately have 2nd thoughts about buying from you now.

[crypsynight]

Gosh, I would be a little less concerned about getting the neg feedback removed, and instead sit down and read the ebay Policy  - on feedback if nothing else. You aren't allowed to leave an unrelated to transaction feedback comment - besides, it looks shocking!

As to your original post - i actually prefer p.o. boxes to street addresses. PO Boxes dont have sticky fingered posties or neighbours, or incorrect numbers or the like.

In the time I have been selling I have had at least 6 to 8 parcels each year go stray, but only ever had one to a po box (last month) - and it was one of those "Town X via Town Y" ones.

[the3coopers]

What a mess indeed.

"My issue is..since the user had a post office box as his paypal shipping address...is this valid under eBay/ Paypal policies?"

Sending an item to a Post Office Box is INFINITELY safer than selling to normal street address. MILLIONS of businesses the world over use PO Boxes. It is absolutely 100% allowed under eBay and Paypal rules.

Private Feedback is VERY common and means absolutely nothing

"Do I have a right to have this feedback removed, as my requests to date have not changed anything, but left me with a damaged credibility"

The Negative Feedback you received is TOTALLY fair. You cannot get it removed, as it is YOU that has broken eBay Policies, not the Buyer.

You will almost certainly get another Neg if you pull the same stunt again. In fact, if you do it again and the buyers report you, then you may find yourself restricted or completely suspended.

Ebay is really simple... When buyers pay you, say "thank you" and deliver what they paid for.

[*new2vintage]

" damaged credibility. "

What credibility ?:|

You are very lucky you've been making plenty of money. With your attitude that may not last.

[foxette-in-sox]

The feedback follow up left by OP on 10th August for a seller is even weirder ?:|

Ditch this id-its cactus IMO.

[davewil1964]

I think OP is lucky his feedback rating is based on all feedback, not just selling feedback.

Where are you, OP, don't you want to know our opinions?

[flotsam-jetsom]

Oh Dear, Whast a mess and made messier bu the OP being unprofessional and rude, I foresee many more red dots coming your way OP.

[*sparklz*]

OP if your excuse of people being a scammer is because they have private feedback and a PO box then you better not sell on ebay any more.

Put in your listing at the top in huge letters so it can not be missed that you will not post to PO box addresses or buyers with private feedback.

This will make a lot of people hit the back button and then you will not be selling anything!!!!!

PO box is the safest form of delivery as it can NOT be stolen as happens when items are left in the letter box or at the door.

Please explain WHY private feedback and PO box addresses = scammer?

[lyndal1838]

Sparklz, you have forgotten that the OP has taken issue with the fact that the buyer would not confirm his identity.:^O