on 28-09-2015 09:44 AM
this happened to my daughter, what would you do
she purchased 3 separate small items that was $4.00 each with free postage that went into a large letter $1.40 very light weight .
now what would you do as a seller they can all fit and weigh in a large letter under the 125g weight would you send it in 1 large letter or separately or send it in 1 large letter and give a refund for postage or no refund
28-09-2015 11:54 AM - edited 28-09-2015 11:57 AM
i think we will try and change things around because very few can give an answere lets make it simpler.
my son buys 3 items 1 was $50 another was $15 and another was $90 all free post ,all can fit in a 500g satchel together. same seller. even if you only brought 1 item it woukd still go in a 500g satchel
a b or c or d thanks no comunication from buyer to seller . as a seller what would you do.
a= send 3 separate parcels
b= send them all in 1 parcel
c= send them all in 1 parcel and offer a refund on postage costs.
d= send them all in 1 parcel and not offer a refund on postage costs.
a b c or d only
on 28-09-2015 11:57 AM
@joethenuts wrote:
my son buys 3 items
Back to the original post.
Seems both your kids have the same problem.
on 28-09-2015 12:14 PM
How can you get a post refund on something that was advertised as FREE
Also
a..Were the items paid for in one payment or as 3 seperate payments?
b.. Was the seller asked if 3 items were purchased would there be a discount?
c.. The answers to the above would have a bearing on the answers you are asking for.
on 28-09-2015 12:18 PM
on 28-09-2015 12:19 PM
my post says no comunications between buyer and seller paid seperate after a b c or d
28-09-2015 12:21 PM - edited 28-09-2015 12:22 PM
if you canot answere a simple question best you dont answere ,, its straight forward
i am not forcing anybody anything
on 28-09-2015 12:24 PM
I have a seller that I use frequently, some of his auctions are free post some have postage, but to be honest I really don't care if he sends in one parcel or not for multiple items and I most certainly would not expect a discount on the postage for the one(s) with postage, or expect some sort of "refund" on multiple "free postage" items.
He does however give a discount for multiple items with postage without me asking for it.
Perhaps your siblings should avoid "free postage" and then they can ask for a genuine postage discount for multiple items - before bidding or buying of course..............
I know you hate buyers like myself coming onto the selling boards, but joe that's your problem - along with "hidden" ID's.
on 28-09-2015 12:24 PM
this happened to my daughter, what would you do
she purchased 3 separate small items that was $4.00 each with free postage that went into a large letter $1.40 very light weight .
now what would you do as a seller they can all fit and weigh in a large letter under the 125g weight would you send it in 1 large letter or separately or send it in 1 large letter and give a refund for postage or no refund
---------------------------------I personally would probably send it in 3 separate envelopes but that would be because there does not appear to be any tracking. I figure that a buyer might claim one as not received but it would be dodgy if they then tried putting in 3 separate not received claims.
As a buyer though, my only expectation is that my items arrive safe and sound and in a reasonable time frame, so if a seller sent all 3 of my purchases together I might think-hmm, they made a bit of a saving on postage, but if their postage was listed as 'free' I wuldn't feel i could complain or receive a refund.
Basically, I am just happy to get my items.
on 28-09-2015 12:26 PM
on 28-09-2015 12:28 PM
My bad, I missed the no comminication.
If the items were higher priced as in your "sons", I would send them in one envelope and pay for registered post for peace of mind.
If they were your daughters lower priced ones, I would ask if she would like them sent altogether or seperate, to make her aware of how they were being sent. As they were paid for separately and I am assuming by paypal there would be no "discount" on the FREE postage.