WHO SHOULD LEAVE FEEDBACK FIRST????

[antoinette2207]

Folks,

What are the 'rules' around leaving feeback?  I've always been undert the impression that the buyer leaves feedback first and then the seller leaves feedback.  What are your views?

Thanks!

[digital*ghost]

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@donnashuggy wrote:

for very good sellers in the grand scheme of things

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I read it right the first time. 

[donnashuggy]

You gain nothing by waiting for the buyer to leave feedback first, you gain something by leaving it on payment.

[digital*ghost]

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@donnashuggy wrote:

You gain nothing by waiting for the buyer to leave feedback first, you gain something by leaving it on payment.

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So, a seller leaving feedback first will affect the grand scheme of things, even if they're very good? 

[donnashuggy]

Feedback is not an issue for satisfied buyers. That is my point

[digital*ghost]

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@donnashuggy wrote:

Feedback is not an issue for satisfied buyers. That is my point

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And mine is that feedback is such an issue for some buyers, that it affects their satisfaction no matter how good everything else is.

If it were not that kind of issue for some buyers, no seller would ever get a request for feedback, because that's an indication the buyer hasn't got everything they were expecting in order to be satisfied. 

[thecatspjs]

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@donnashuggy wrote:

Feedback is not an issue for satisfied buyers. That is my point

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There are buyers that include in their assessment of satisfaction the timing of feedback from sellers as a part of their overall eBay purchase experience.

Edit:  Agree with DGs post above

[donnashuggy]

You are talking about unsatisfied buyers.

[davewil1964]

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@thecatspjs wrote:

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@donnashuggy wrote:

The timing for leaving feedback is virtually irrelevant for very good sellers in the grand scheme of things, because for very satisfied customers it simply isn't perceived as an issue. It is only when sellers gravitate towards a barely acceptable (or lower) standard of satisfaction that the perception of feedback coercion and the negative implications that may conjure up, enters the minds of customers.

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This is not the case in my experience as a seller or a buyer or a regular on the trading boards.

I don't think all buyers can be grouped into such a one size fits all scenario.

Edited to note: I am better than a very good seller - I am a stand-out excellent seller in my markets

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Me too. Similar feedback rates, similar DSRs, no negs...

Edit: and just as relevant to the OP

[clarry100]

We leave feedback once we pack the item and it goes out the door. It's just another tick for us that we mailed it. We never worry about if/not we receive feedback from the buyer. No defects can come from no feedback.
If there is some issue with the transaction down track and we feel the need we can always leave a follow up comment to our feedback left for the buyer. This only usually occurs if we mail out a replacement item for something reported lost in transit.

[go-tazz]

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@digital*ghost wrote:

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@donnashuggy wrote:

Feedback is not an issue for satisfied buyers. That is my point

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And mine is that feedback is such an issue for some buyers, that it affects their satisfaction no matter how good everything else is.

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That's why I always leave feedback once I've posted the item,(I state that:  I will leave feedback once I have sent the item and it has a double use this way),

If there is ever a problem then I would leave a follow up comment,(when I look at feedback for

others I always check any follow up comments,as that can be an indicator that something has gone

wrong after it was sent and it stands out better then a green dot with a possible neg comment).

IMHO leaving feedback last can also maybe harp back to when sellers could leave negs,(eg: I'm

not leaving feedback till you do so just in case yours is carp),

As it's feedback,each to their own as it's up to each individual to leave it when they choose,

 Ps: sorry about the larger font,