Warning - Offers to sell outside of eBay email received

[fancy_tote]

Just received the most annoying and blazey message from Ebay, Notifying me that my latest listing has somehow violated Ebay policy by:

"Offering to buy or sell outside of eBay policy"

Without Ebay being specific, leaves a guy scratching their head, wondering What are you talking about Ebay?

or more appropriately, What have you been smoking lately Ebay policy representative.

With no clue or clarification of where the policy has been violated, How can any reasonable person know how or where to revise the listing?

I have checked, re checked and checked some more, I have revised about 10 times on what I figured Ebay straining at knats on some worthlessly motivated all too precious issue might have got there nose unjointed.

And still no joy, my listing is still shut down.

Ebay really need to keep it real, by at least making properly known what the issue pertains to specifically when making these seeming erroneous proclamations.

I would post a link to the listing for a check over by Community forum users who might have been able to assist to find what the problem might be causing Ebay to all of a sudden get so pecious on me.

But alas, cant even do that, as the listing has been de listed.

Thanks Ebay, working your magic, yet one more time.

Ridiculous !

[davewil1964]

Did you include contact details in the listing?

You have 8 extant listings. What is the difference to the one you can't list?

[fancy_tote]

No Did not include contact details.

I really believe eBay are out of their right mind.

The one thing that may have triggered the concern, is the fact I were a little unsure how postage might pan out for such a heavy 6kg item, So mentioned within the add to contact me for postage costs accordingly, as they varied greatly within Australia depending on distance away.

I since took out that part of the listing and fixed the postage issue to get prices direct through eBay Aus. Post facility, and yet my listing is still shut down.

The only clarification in eBay's reasoning for shutting the listing was given as 

Policy Violation "Contact Information Sharing Policy"

And that is an absolute load of **bleep**.

Have heard that eBay don't even use real people to analyze these issues any longer, just all determined by mindless bots,

And yeah it really shows, a mindless bot gets on your case for no good reason, and cant tell the difference between common sense and the absurd

Very telling.

eBay just cause so much unnecessary grief to innocent sellers, seeking simplicity of selling an item,

Total rubbish eBay, Cop a clue

You get paid enough,

So start earning your income with better service to the people that pay your income, and it aint the buyers.

[fancy_tote]

Difference to the other listings, Naught, Nada, Nothing

You tell me eBay, you are the ones made up the violation complaint.

Might help to get specific when making these violation accusations, so the recipient might then have a clue what you are talking about.

[davewil1964]

I am not eBay. Nor are any other people trying to help you.

I will not be engaging with you in the future, given your attitude!

[davewil1964]

"Contact Information Sharing Policy"

As I originally suggested.

You seem to be under the fallacious idea that you are talking to eBay.

You aren't. You are soliciting help from other eBay members, similar to yourself. Except we have a clue.

Handy hint - MEMBER boards.

[springyzone]

We're none of us working for ebay.

Without seeing an ad, we have no way to know exactly what the problem is either, if in fact there is a problem.

I agree with you in that I think where an ad is pulled down, ebay should at least be very specific in letting a seller know what the exact problem is-whether it is the wording, contact details, whatever.

My only suggestion would be to model any future ads very closely on the ones that didn't get pulled.

You could also contact help, and continue till you get onto a real person (not the Bot) and see if they can clarify what part of the ad was in breech of conditions but I don't hold out a lot of hope with that.

Are you able to cut and paste the wording of your ad here? I know the ad itself is gone but you may still have a copy of it.

[sandypebbles]

Delightful 

You come to the member to member forum, abuse and falsely accuse other members of taking down your listing, of making up a violation complaint

Might help for you to contact eBay instead

[springyzone]

I'm not sure he is accusing us of anything. I re read his post and I think he is aware that we are community members. He said

I would post a link to the listing for a check over by Community forum users who might have been able to assist to find what the problem might be causing Ebay to all of a sudden get so pecious on me.

The other comments  are directed at ebay. I think he knows it's not us, he is venting about ebay but yes, it comes across as a direct conversation, I know.

[siddieswans]

If you used the words "contact me" that could be enough. I know you then removed those words but if the listing essentially remained the same, it may still be flagged as a problematical listing and disallowed.

You could try a new listing for the problem item, changing as much as possible in both title and description. So if you have 6 - write six; if you must use a trade name put it in "" and capitals. Change the order of the wording.  Bots (or maybe AI now) have always scanned listings for such misdemeanors, you just have to find a way to work around them. It has been successful for me in the past; it may work for you. Worth a try.