on 06-02-2019 07:30 PM
Hello all, hoping you are all well and enjoying your selling!
I have a question on Warranty
If I sell an item that I originally purchased brand new (retail), and it has a warranty still applicable, where does my buyer stand with the warranty. Do I then pass on my warranty paperwork or my receipt that came with my original purchase - to the buyer, so my buyer can use my original warranty that came with my purchase?
Thank you in advance for any information - as you can see I am more than a bit confused
Solved! Go to Solution.
06-02-2019 07:32 PM - edited 06-02-2019 07:33 PM
Hello, happy new year.
Mostly depends on the manufacturer as many warranties are not transferable.
If you have the warranty card with the T&C's see if you can find any details on those conditions.
06-02-2019 09:54 PM - edited 06-02-2019 09:57 PM
You're welcome and to add -
If I had purchased a new item with 2 years warranty and I did not fill in the warranty card and was selling after weeks or 1 month of purchase I would suggest to potential buyers that they can fill in and send the warranty to obtain the remainder.
Had I had the item for 1 year and already lodged the warranty, I wouldn't sell the item with 1 year warranty remaining.
Even though that manufacture may do a warranty repair with any receipt holder.
I would simply sell it as is, no warranty.
06-02-2019 07:32 PM - edited 06-02-2019 07:33 PM
on 06-02-2019 07:48 PM
Thanks kopenhagen5, Happy New Year to you too!
I was just reading through the Seller's T and Cs - had a gut feeling the non transferable thing might be the case.
Thank you again and appreciate the heads up.
06-02-2019 09:54 PM - edited 06-02-2019 09:57 PM
You're welcome and to add -
If I had purchased a new item with 2 years warranty and I did not fill in the warranty card and was selling after weeks or 1 month of purchase I would suggest to potential buyers that they can fill in and send the warranty to obtain the remainder.
Had I had the item for 1 year and already lodged the warranty, I wouldn't sell the item with 1 year warranty remaining.
Even though that manufacture may do a warranty repair with any receipt holder.
I would simply sell it as is, no warranty.
on 07-02-2019 07:33 PM