What can you do to protect yourself from fraudulent buyers?

[caj1704]

A buyer purchased something from me and left me great feedback after she received the item. Over 2 months later she reported the transaction as a fraudulent one on her credit card. Paypal say they are disputing on my behalf but they have removed the payment plus the bank fee of $15 from my account.

[davewil1964]

Seems like advocacy to me. But I see things in black and white -

There is no cash on pick up option when you list, only payment on pick up.

Even if you offer cash on pick up, you must offer buyer a safe payment choice - cash is not a safe payment choice in terms of ebay policy.

The buyer can arrive and pay with paypal, or other options provided in the listing - that is in the contract.  So it is not only in accordance with ebay policy, but the law as well. 

Sellers accounts can be reported for non-performance  and have their selling restricted if they try and avoid accepting a safe method by the method encouraged by the other poster.

The other poster is not doing buyers who wish to pay by safe payment option, or sellers wishing to sell their goods, any favours either way - such a seller looks shonky as - why won't they accept safe payment are the goods stolen ?  are they faulty in some way that will not show itself to a later a date ?

If a seller puts only cash is accepted on pick up items in your listings to circumvent the sales contract condtions, a seller can be reported for an ebay safe payment poiicy breach,

http://community.ebay.com.au/t5/Selling/eBay-needs-to-remove-paypal-option-for-local-pickup/m-p/6678...

[davewil1964]

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@thecatspjs wrote:

I have never posted that pick up with paypal payment is not without risk.   Please stop inferring I have posted otherwise on such matters that are very inaccurate and do not reflect actual advice or opinion that I have posted.

Offering safe payment is eBay policy, and a preference of some buyers including myself for a range of reasons.

No transaction on eBay is not without risk. Its business.

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I didn't infer that. I stated that you actually advocate Paypal payment for pickups.

[thecatspjs]

As a buyer I advocate Paypal payments for pickups.

As a seller I advocate cash for pickups.

My post is based on eBay policy.  The very policies that you advocate should be adhered to on a very broad range of matters. 

My post provides information for sellers to give consideration to so they do not have listings removed or their account compromised - they were also in the context of posts at that time made by regulars advising all sorts of shonky avoidance strategies for not accepting paypal for pick up - including refund of same, and inflated invoices through excessive shipping charges.

Ponder that.

[davewil1964]

You got me, Janus

[thecatspjs]

Lol Davewil