What do I do when an international buyer doesnt read the details then refuses to pay due to postage

I have had allsorts of problems with overseas buyers not contacting me for postage costs then refusing to pay for the item. I charge less than it actually costs me and have the aust. post handbook to ensure i do not overcharge. they refuse to pay, and now will not contact me back.

I have one buyer at least a week who simply states they "didnt realise" or "didnt mean to bid"n and want to cancel sales. Do i have to cancel it?

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What do I do when an international buyer doesnt read the details then refuses to pay due to postage

to cancel out a sale with a non payer, you open a non payment dispute, wait 4 days and then close the dispute that cancels the sale, gives the buyer a strike AND most importantly gets your fvf back from ebay.

if you have so much trouble with i'national sales why not make all you listings ''Australia Only''

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What do I do when an international buyer doesnt read the details then refuses to pay due to postage

rkwm888
Community Member

the only thing you can do is put in your listing for o/s buyers to message you for a postage price

 

you can open up an unpaid item dispute and see if that hurries them along and if they dont pay close

the case and they'll get a strike

 

i noticed in one of your listing that if a buyer pays by paypal they have to wait until the money is

transfered to your bank account.....that might peeve the buyer off waiting on their item

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