sold a print etching overseas now they say its not as described but offer no explanation as to why

[westernsydney]

i think they have copied the rare etching and are now sending it back after getting the image they wanted of it

if they had said why it was not as described i would not think this, it was described as a print etching showing age

it was not described as something that was worth thousands of dollars or signed by the artist

it is most upsetting as they have made the dispute on the german ebay site as well and i have to deal with trying to translate it all

seems very unfair to the seller who has describe the item as best they could and the buyer has not asked one question before buying it

this has made me stop all oversea sales right away for fear of losing more money to this scam

is there any way to dispute their dispute? seems i have lost this rare image and postage fees

please help a small seller recover his rights

[*sparklz*]

Assume they paid by paypal?

They must return the item before they are refunded.

Under no circumstances should you refund anything till you have it back and it is in the condition it was sent.

[westernsydney]

thanks for replying i am guessing you have has similar problems

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@*sparklz* wrote:

Assume they paid by paypal?

They must return the item before they are refunded.

Under no circumstances should you refund anything till you have it back and it is in the condition it was sent.

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yes they used paypal - i have looked at other ebay problems like mine and it looks like

i lose the $50 postage that i paid to send the item and they get a copy of the picture for just the cost of sending it back

sounds an easy way to scam people out of images of rare art

[k1ooo-slr-sales]

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@westernsydney wrote:

sounds an easy way to scam people out of images of rare art

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the real way that you would be scammed is if they scanned the etching and made a high quality copy/print and substituted the copy for the original and returned the frame with copied image.  You would then need to show PayPal that a scam has occurred.  Some laser printers can print pretty good images . . . . . some are even being used to print fake currency.