What do you do when the buyer changes their mind, but not your fault.

[erg-auto-electrical-wholesalers]

You dont cancel order do you? As this then puts a mark against your name.

Should I put through an unpaid thingy?

Thanks.

[lyndal1838]

You mutter under your breath and then put through an unpaid thingy.

[enigmabear]

Oh the joys of folks who 'change their mind'

[*tippy*toes*]

You contact a solicitor and commence legal action against them, as they have broken a legally binding contract.

[davewil1964]

You read the site map about what to do when the buyer decides not to pay.

[davidc4430]

you send the item anyway and tell them you hope they have a great day.

they are prolly too poor to pay and cant face the truth.

and they dont have a cat to be their comforter on dark days.

[davewil1964]

Nobody likes a smart aleck, tippy,

So who are the 2 nobodies who gave you kudos?

[digital*ghost]

With some exceptions, I say "thanks for letting me know", and cancel the order.

Without getting a defect. Don't ask me how.... I just don't. (Must be the way I do it 😮 ). 

[twyngwyn]

[newnuseddvdbookscds]

All smart comments aside. As a new seller its important to know. I have had it happen a few times now and its important to get back fees you shouldn't have to pay as you did'nt earn anything. What I normally to is at the bottom of the page there is a link.

Help & Contact or Site Map both of these will help you to navigate thru and collect your fees back , at least it works for me EVERY time.

Good luck