What happens to Non Paying Bidders?

[moviemem]

I have just filed another NPB on a non paying bidder and when I checked the feedback of this one I see that he has at least three false positives where he has obviously not paid other sellers.

I think that it used to be three strikes and suspension for non paying bidders but another seller told me recently that he thinks that has changed.

Does anyone know if there is a definite policy for NPBs ie if you reach a certain amount of strikes you get suspended?

[tuffy42tuffy]

Another two this week.Strikes are a worry. Seems they are easily removed by a non paying bidder?

[thecatspjs]

and whats far worse than a non-payer is those sellers that want to protect them by carrying on like pork chops bout sellers that leave factual, honest feedback 

[donnashuggy]

Does anyone know if there is a definite policy for NPBs ie if you reach a certain amount of strikes you get suspended?

It used to be three, now it depends on volume and buyers can appeal the strikes, some buyers have legitimate reasons for not paying so I tend to agree with the changes.

[***super_nova***]

 and while it’s only a small amount individually (5, 20 or 50 cents listing fees) in total it’s a good earner for eBay.

I doubt that the few cents would cover the cost of keeping your listing going.  The earner for eBay is the FVF, which you get back if you follow the protocol.  If you put ad in the paper and it does not sell you do not get your money back, and the advertising cost, just for couple of lines would be lot more than few  cents, not to mention photos.

[thecatspjs]

Its certainly not 3 strikes and you are out.

In my quest to understand at what point do ebay actually put in any restriction on a buyers account,  I have had my blocks set quite high at some times (4+) and still had buyers email me to ask if they could bid or purchase due to being blocked for strikes 😞

[jameshouseofstyle]

"Why should ebay do anything to a non paying bidder if the seller they didn't pay thinks it is all right to breach ebay policy? Surely that makes them as bad as each other!"

And what rule is that - that seller can't say that someone didn't pay, din't bother responding to the payment reminder, if that happens to be the truth?

Is Ebay now dictating what sellers can and can't say - gag or censorship, if you like?

All I know is that as fast as we open a dispute, issue the strike, (and expect that those buyers won't be able to bid/buy from us any more as we have our preferences set), here they come again - with a clean slate! And they don't pay AGAIN!

And donna, those with legit reasons for not paying usually respond to the seller, they don't even come into this as those sort of transactions are invariably cancelled.

[moviepostercentral]

They should be suspended after three strikes.

[donnashuggy]

And donna, those with legit reasons for not paying usually respond to the seller, they don't even come into this as those sort of transactions are invariably cancelled.

Yes but only when they get out of hospital and by then it is too late.

[gec2002]

"The earner for eBay is the FVF, which you get back if you follow the protocol.  If you put ad in the paper and it does not sell you do not get your money back, and the advertising cost, just for couple of lines would be lot more than few  cents, not to mention photos."

You must advertise in a different paper to me, last time I put an ad in I wasn't charge 9.9% of the price for each item I sold due to that ad.  Ads in papers have nothing to do with the issue and are a completely different form of advertising to eBay, why keep using them as a comparison.

[vikchick18]

Hi - I've had a terrible run of NPBs lately. I always file a non-paid item case so that a strike is issued. Doing this disables the feedback option, though. I don't understand how a buyer can get false positive feedback for non-payment if a case has been opened and a strike issued. eBay policy says they may suspend a buyer, but I think putting appropriate blocks in place is the best protection, although there's no way you can completely avoid the scourge.