What if seller refuses to accept returned items?

[kustomizer99]

I've had to return some poor-quality items to a seller. Paypal says I'll get a refund only after the seller accepts the package back from the post office.

I sent it by registered mail, the cost of which Paypal does not cover.

Anyone know if I have any recourse if the seller simply refuses to take the package?

The same thing happened years ago -- at that time, I was granted a refund when the seller refused to take the package.... but policies change quickly in the trial-and-error world of eBay and Paypal.

[kustomizer99]

It wasn't so much that I've found the people at Paypal unpleasant, just rather inefficient. That was several years ago though, maybe they've improved their customer relations.

[lyndal1838]

That is one thing I could not call paypal....I have found them to be very efficient.  Maybe I was lucky or my problems were straight forward.

[kustomizer99]

Years ago I had to call them several times to get them to unfreeze $150 from my account; it took months for them to do so.

[lyndal1838]

Must admit I have never had a frozen account problem.  The worst I have had to deal with was a very large amount of money being taken from my account twice when paypal glitched during the payment process.

I rang paypal, fully expecting a long drawn out process but I was told exactly what I needed to ask my bank in order to get the second payment released.  I rang the bank, got the information and rang paypal again. I gave them the information and within minutes the second payment was released.

The whole process took less than 30 minutes from the time I discovered the double payment.

I have the feeling that had I ranted and raved at them I would not have had it sorted so quickly.