What is the email address for ebay, please?

I spent three hours listing my first item to sell on ebay. Finally, I had one more thing to do and this was to click onto the 'Continue' button. When I did this, a message came up saying that a PIN Number would be sent to me via my phone or text. I added my phone number and clicked 'Text.' A message came up telling me to put in a valid phone number. I did this many times over and the same message kept on coming up. I gave the number to my house mate and I asked him to call my number. My phone rang. I got him to text me too, and I got the text. When I tried to go back to the product I was listing to sell, it had vanished.

When I went to Customer Support, they had no category under "Selling An Item" for the problem I was having. After spending another hour trying to get Customer Support and not getting it, then I have come here. Thank you

Message 1 of 90
Latest reply
89 REPLIES 89

Re: What is the email address for ebay, please?


@purchasenetwork wrote:

welcome to ebay...

 

might as well be noreply@ebay.com.au


 

seriously?

 

You are showing yourself to be a serial whinger with your recent posts.

 

If you dislike eBay then stop using it OR adopt selling practices that will work for you.  Many sellers are already doing so.

 

All I am now seeing when I go back and read your posts I have replied to is "blah blah blah" and "blah blah blah fees bad blah blah blah"

Message 41 of 90
Latest reply

Re: What is the email address for ebay, please?

hello I bought Xtra-pc from eBay and it does not work so I need my money back, please 

Message 42 of 90
Latest reply

Re: What is the email address for ebay, please?

Ebay staff don't work here. Start your own thread and give us some more info then you will get some good advice from other buyers and sellers here.

__________________________________________________________
.
Education is what you get from reading the small print. Experience is what you get from not reading it.
Message 43 of 90
Latest reply

Re: What is the email address for ebay, please?

You didn't buy anything from eBay, you bought it from a seller.

 

Have you tried the resolution centre, set up specifically for this sort of event?

Message 44 of 90
Latest reply

Re: What is the email address for ebay, please?

customer help-au@ebay.com but there is no gap between customer help

Message 45 of 90
Latest reply

Re: What is the email address for ebay, please?


@raglanst wrote:

customer help-au@ebay.com but there is no gap between customer help


The OP solved their problem OVER 6 YEARS AGO................sigh.

 

Please, don't drag up old threads.

______________________________________________________

"Start me up I'll never stop......"
Message 46 of 90
Latest reply

Re: What is the email address for ebay, please?

If you spent any time on the boards you would know that emailing ebay is a waste of time as the replies are bot generated and never answer the question.

 

It is far better to have ebay ring you.....you get a more knowledgeable CS that way.

Message 47 of 90
Latest reply

Re: What is the email address for ebay, please?

Sorry,clicked the wrong reply.blush-1.gif

Message 48 of 90
Latest reply

Re: What is the email address for ebay, please?

That is a US link so absolutely useless on the AU boards so now if anyone sees this useless old thread they will

 

get that wrong information.Angry head bang.gif

 

Their Email option was removed from the help pages last year so that they don't have to answer Emails and they

 

believe their phone option is their best option as they don't believe there could be a language problem when

 

using it or you can use the Chat option and maybe get some correct answers if it's not to complex.

So as to answer the original question and any future questions on what's eBay's Email address and the answer

 

is THERE ISN"T ONE for eBay Australia as they removed that option.stubborn_smiley_by_mirz123-d4bt0te_zps12f1a5a3.gif

This used to be it but all it does now is direct you to Customer service:

 

eBay Email.JPG

 

Message 49 of 90
Latest reply

Re: What is the email address for ebay, please?

Has anyone ever been able to contact eBay for help if so please tell me how
Message 50 of 90
Latest reply