What should I do?

[oddsandendsoz]

Hoping to get some advice on an item I have just sold? I realize that the condition I had described this item is not as good as it actually is!! I know, its a big stuff up and goes against everything that eBay is and all that!!! Not sure how to proceed at this point? Happy to refund, even happy to send the item for free etc... as making money is not really my objective, just trying to downsize really??

I guess my question is, what is the best way to handle this for the buyers perspective? Please help, I know I have stuffed up!!! Whislt I described the item as say a 4/5, in actuality when coming to package it, it is probably a 3/4? And I want to be honest with the buyer without getting a defect or neg?

[oddsandendsoz]

I think I need to have a lay down!!!

[digupatin]

I'd contact the buyer first and ask what they want to do.

The buyer can decide what suits them the best and it gives you Brownie points.

[4green2000]

Everybody knew what the OP was on about !

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@collect247 wrote:

Hang on here everybody I must have read OPs post wrongly,but it says that the description wasn't as good as the item really is so why would OP have to send it for free or even apoligise?

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[collect247]

How because it's written that the item was better than described so you can only read what it says so all I knew was that what was written

[collect247]

Why would anyone sell it for free just because it wasn't described correctly?

[oddsandendsoz]

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@digupatin wrote:

I'd contact the buyer first and ask what they want to do.

The buyer can decide what suits them the best and it gives you Brownie points.

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Yes, I do think that is probably the best idea!!! Not bothered about even losing money on this, happy to send the item for free and even pay the shipping myself, but was just wondering the best way around doing this, hence my asking for advice? I normally over describe items and analyze but this one is a book, and describing them can be really hard to do

[4green2000]

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@collect247 wrote:

How because it's written that the item was better than described so you can only read what it says so all I knew was that what was written

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i fail to see where the OP has written this ?????

[4green2000]

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@collect247 wrote:

Why would anyone sell it for free just because it wasn't described correctly?

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Read the Op's post...They dont want defect strike or a neg and happy to send free ....OMG...

[collect247]

I realize that the condition I had described this item is not as good as it actually is!! Are you blind OMG

[oddsandendsoz]

Actually I think you are both right; my post could be taken either way? It's almost LAW like.......never knew I could write like that!!!!!

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