When can we start selling again?

[lakisoph]

We sold our first lot of 10 items from mid/late September this year and finalised all sales approximately mid/late October. Late October I enquired as to why after more than 30 days we could not sell another 10 items and were told we need to wait till the 1st November.

Its now Nov 1st and we are still being shown that we have apparently exceeded our 10 sale items for the month.

Does anyone know when the actual month starts so we can start selling some items again?

Thanks,

Sophia

Melbourne

[digital*ghost]

Often eBay AU works on US time, so I'd wait until it ticks over to Nov 1st over there and see if there's any change - it sounds a bit strange, though, as in I would have personally expected you'd be able to list again after 30 days.

Once you get access to listing again, I'd try requesting an increase (there should be a link somewhere on your selling page to request higher limits - they may decline, but it can't hurt to try 🙂 ). 

[lakisoph]

Thanks very much, will wait a few more hours then! Appreciate your tips, thanks.

[englishrosegardens]

The listing limits usually apply to calendar months.  I know some people have said their new month runs on US time but for most of us this isn't the case.  If you wait a few hours you should know whether yours are on US time or not.

You would (should) have had to sell 10 items in October in order to not be able to list again until November.  If some of your last ten items sold in September then you should have been able to have another ten listings in October.  Are you sure you didn't have other (unsold) listings running when you spoke to ebay?  That would explain why they said you had to wait till November.  I'd assume from what you've said that you had no listings running when you spoke to them but I thought I'd check.

[englishrosegardens]

I just had a look at your Sold page and all ten items were sold in October. It doesn't matter when you list them or when you get the first bid, it's when the auctions end that they're considered 'sold', so they all came out of your October allowance. If the auctions had finished in late September they would have come off your September limits.

[justkidzbiz]

You can phone (not email) eBay and request an increase on selling limits.mtheynallow this once every month but you have to phone them.