When do you open an Unpaid Item Dispute?

[maconii]

I generally allow 4-5 days for a buyer to make their payment then automatically open an Unpaid Item Dispute (unless the buyer messages me personally, then I will happily wait as long as they need). I open from 5-10 UIDs every week and it does get quite annoying. Sometimes I feel like a bit of a meanie because I don't give them a reminder but I do know that eBay does.

Do other sellers do this too? Do you send a message to your buyers first?

[magnifiqueboutique!]

Your line states "Purchasing or bidding on ebay is not compulsory" 

So, if someone purchased your item and 'bought it now'' is that not classed as a contract. You made the offer by listing, picturing and explaining the item you are going to sell. You offered a fixed price for it, added an item description and postage rates. There is a button that says ''buy it now'' and another that says ''commit to buy''. How is that not a form of offer and acceptance?

[magnifiqueboutique!]

I did inform them at the time of payment that the item was paid via bank deposit.

[magnifiqueboutique!]

By the way….we can all get past the “I am the seller, I know more than the buyer therefore I am superior to the buyer attitude” can’t we not.
How can sellers who rely on their customer’s money to keep their business running act as though they are doing their buyers a favour.
Get past the superiority complex and realise that it is your buyers that are above you and offering you a favour by accepting to buy your product. A little decency goes a long way.

[digital*ghost]

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@magnifiqueboutique! wrote:
By the way….we can all get past the “I am the seller, I know more than the buyer therefore I am superior to the buyer attitude” can’t we not.
How can sellers who rely on their customer’s money to keep their business running act as though they are doing their buyers a favour.
Get past the superiority complex and realise that it is your buyers that are above you and offering you a favour by accepting to buy your product. A little decency goes a long way.

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We're talking about non-payment here, so I hardly think a person who does that is doing any seller a favour.

Secondly, I do not see myself as superior to my buyers, nor do I see them as superior to me. I operate from a position of mutual respect - I give it, and I expect it in return. Simple.

[*crikey*mate*]

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@haolove13 wrote:

This exposes a big problem.

Purchasing or bidding on Ebay is not compulsory.

If you buy or bid on an item you are accepting an offer. ummm, no you're not

It should be very rare that you can not complete a transaction.

If you want to negotiate a price or details you do that before signing up.

If you are short of money do not buy an item.

If you are waiting on money to arrive then talk to the seller.

If you are drinking you should be responsible for your actions. if you are intoxicated, you cannot form a legally binding contract, plus it is against eBay policy to use eBay or its associated services whilst unable to form a legal binding contract.

So many people are having problems that it seems to me that the system needs fixing.

Sellers are kept in line by fear of negative feedback and the sanctions that go with it.

Why should buyers not receive the same treatment?

Get three or four negatives and sellers would see the red in your feedback and can be warned. how does this help them with snipe bidders or BIN's?

If I see a person that has caused problems for me or my friends I add them to my blocked bidders list to save my time.

But in a sea of green you can not find others.

So to get to the point of the post.

I would suggest setting your automatic settings to the minimum all round. That will reduce the time taken.

When people do not pay or contact me soon after an auction finishes it usually leads to problems.

So I send an invoice to check that details are correct and word it in  a friendly manner.  If Ebay then send the not so friendly one then the buyer should get the hint.

95% of buyers are genuine and want the article as soon as possible.

Do not let the time wasters ruin it for the others and use the automatic settings to free your time up for the good ones.

And hopefully Ebay will eliminate the shonky buyers so we can all get on with buying and selling.

Use your time for productivity.

Non paying bidders are not as productive as the 95 % of good honest people.

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[*crikey*mate*]

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@magnifiqueboutique! wrote:

Your line states "Purchasing or bidding on ebay is not compulsory" 

So, if someone purchased your item and 'bought it now'' is that not classed as a contract. You made the offer by listing, picturing and explaining the item you are going to sell. no you didn't, that is an invitation to treat and/or an advertisement You offered no, you offered nothing. a seller does not offer. They indicate a preparedness to trade a fixed price for it, added an item description and postage rates. There is a button that says ''buy it now'' and another that says ''commit to buy''. That is the offer How is that not a form of offer and acceptance? acceptance does not occur until the listing ends with a winning bidder/purchaser, this signifies the seller's acceptance of the buyer's offer.

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[*crikey*mate*]

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@magnifiqueboutique! wrote:
By the way….we can all get past the “I am the seller, I know more than the buyer therefore I am superior to the buyer attitude” can’t we not.
How can sellers who rely on their customer’s money to keep their business running act as though they are doing their buyers a favour.
Get past the superiority complex and realise that it is your buyers that are above you and offering you a favour by accepting to buy your product. A little decency goes a long way.

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a buyer offers to buy your product

the seller gets to decide if they accept that offer