Why can't ebay's Domestic Postage options reflect those Aus Post offers?

[gumboot]

Australia Post has not offered Regular Parcel Registered for over a year but ebay continues to include it as an option in the Domestic Postage options. Extra Cover was the replacement service but this has not been added to ebay's option. I've notified them several times with no solution provided.

[i-love-my-sheep]

The thing is, they have upgraded the postage options since registered parcel was discontinued. They added standard - registered and parcel post with tracking. No idea why they didn't remove the registered option while they were at it. Everytime I list an item with parcel post, I get a big message saying the option I have selected (parcel with tracking) isn't available any more. The other is parcel with signature. As far as I'm aware, both those options are still available!

[digital*ghost]

The registered option was gone for several months, right after AP discontinued it on parcels, but eBay brought it back - which I was personally glad for, since I had to start using "parcel post parcel with signature" to be able to offer buyers the option to purchase registered (on my large letter items, so not really an accurate indication of the service being used).

Not sure why the brought registered parcel back, and now that you can add extra cover without using SOD, there should be some new options in there to better reflect the services available. 

After the standard registered option was removed, it continued to show on my listings until I revised or relisted, then I'd get an error message (difference is, it didn't appear in the dropdown menu when creating new listings), but that could have something to do with why parcel post with tracking still makes an appearance (i.e. it's still in use on listings, even though it can't actually be selected). 

[i-love-my-sheep]

I select the parcel post with tracking option, which shows up. Not sure why it gives me that message when it still allows it to be shown.

I was also glad to see standard - registered, so I can offer that on my large letter items. I didn't feel right when it said parcel post registered because it wasn't actually being sent as a parcel!