@digital*ghost wrote:
@springyzone wrote:
I guess if ebay changes to some other payment system that becomes popular, sure, they may keep their customers, but I can't see how they would gain a lot by deleting one popular payment system.
PayPal's protection is probably one of the reasons why they're being dropped - eBay don't seem to be passing on the seller protection PayPal offers to the actual sellers of the item in their main policies, except temporarily from last year.
They said it was because of the unprecendented situation with covid, but maybe it's been because of something else.
By which I mean, the seller not losing funds for INR if they have proof of post rather than proof of delivery, but buyers still being refunded. eBay is covering those costs now, keep saying it's temporary, but keep extending it - I dare say that cost is adding up.
eBay's MBG is considerably more generous to buyers than PayPal's, except in regards to time limits I suppose, and as a seller I would much rather have PayPal's seller protection than eBay's, so it's kinda weird from that perspective seeing PP protection being included as one of the reasons it's preferred.
I hadn't thought of that aspect about ebay being out of pocket. No doubt you're right. They wouldn't like it because as you say, those costs would soon add up.
I can also see how having 2 different places that ebay buyers can go to to make a claim is a bit messy/confusing for some buyers. We see it regularly here on the boards where someone has gone to paypal first or opened a claim with both ebay and paypal etc and more or less messed up a claim.
But for me, when I think about PP protection, I'm not thinking primarily about ebay purchases. So there is no ebay protection applicable, only PP. In those circumstances, it is excellent.
For me (and I say this as a buyer), I think paypal's 180 day protection for items not received is great but I don't think buyers should be able to claim item not as described after 30 days.
I mainly use paypal for purchases. I tend to buy small things occasionally on ebay, whereas I spend a lot more quite regularly on other sites and having that protection with paypal has been a godsend in the past. Not that I have had to claim on it a lot, only once actually, but what a relief it was to be able to put in a quick online claim and get refunded. There are quite a few situations where 30 days is not long enough for an 'item not received' claim, so that's why I like the 180 days. Even 90 days would be great.
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eBay's INR protection is technically more than 30 days (from the date of payment, anyway) - you mentioned ETAs and the MBG is that plus 30 days, so they allow the time they say to arrive then give the buyer 30 days to claim if it doesn't get there in that time (as an aside, this is why I won't blow out my handling time to more than 3 days - this already gives up to two weeks for the ETA, in turn giving buyers 6 weeks to claim INR - since I only ship within Australia, that is more than enough). It can be a little short for international purchases, though, if eBay has decided the ETA is 2-3 weeks.
We are speaking specifically about PayPal on eBay, of course, which doesn't affect its availability anywhere else, and in nearly all respects, the MBG is better for buyers, and CCs have their own protections where it falls short - just on a personal level, as someone whose majority of purchases via PayPal are stock from wholesale suppliers, PayPal's buyer protection is non-existant for me, so the main reason I prefer it is to not have to give over my CC details to said suppliers (I trust them, but don't trust their site security / data protection 
).
