Why do we not have an option to remain with paypal..

[blakey.2007]

Why is it being made compulsory for sellers to change to managed funds, stating that ability to relist or revise or create new listings will be blocked if we do not change over.

Surely you should have the choice to remain with paypal

[zanadoo_56]

Ahh, that ecommerce site. 🙂

I have no doubt they are the biggest but in my experience they are not the best for Aussie customers.  The AU site is horribly overpriced and because of that site, lots of stuff can no longer be ordered from the US as the items will not be shipped here. 

I have a good friend who gave me a gift card to spend on you-know-where.  I could only use it on the AU site and it took me ages to find something that gave me value for money.  One item in the order was damaged.  While buyers in the parent company can rate the item and the service, here you can only rate the item....which I found very unsatisfactory.  That was more than a year ago and I will be happy to never place an order for anything with them again.  There are MUCH better alternatives.

[digital*ghost]

The main point is whether ecommerce sites can survive without PayPal as a payment option.

The AU version has its problems, to be sure, but none of the issues you raised in your post had to do with payment options, so if it is a lesser site than the US one, it's not because people can't use PayPal there.

One thing a lot of sellers have down-pat on eBay is change (not all sellers, as evidenced by these forums, but a lot of sellers). We know change is inevitable, and we decide if we'll change with the site or let the site change without us.

Sometimes buyers have to make those choices, too, I suppose. 

[zanadoo_56]

My comment may not have been about payment options but it was about buying options. As it hasn't used PayPal, sales have been built up I assume from the beginning without it.  But as a selling platfom goes, it's not very good IMO despite its high public profile.

But there are ARE other selling sites that do use PayPal that could definitely benefit from eBay ditching PayPal.  Some of them I already use, and over the years some have expanded the categories of stuff they sell.  Also, specialist websites more often offer PayPal than not, and due to COVID the number of places is growing.

I am housebound and dependant on buying online to get the things I want.  Two years ago I contacted two Oz bricks and mortar stores and asked if they were considering setting up online shopping.  The answer was no. Along comes COVID and what do you know....they now have online stores - with PayPal - which it great for me.

[digital*ghost]

Again, my comment was about survivability.

If, for example, the "site who hasn't been named" was perfect in every single way except for the fact that PayPal isn't offered, how many people would refuse to shop there? 

If eBay remains the best, or one of the best buying options, except for the fact that PayPal isn't offered, how many customers will they lose? Clearly not enough for them to keep it (unless come 2023, they decide to I suppose, but in order to make the decision they have, they probably have data that suggest they won't lose enough customers to worry about). 

Until now, I haven't heard someone say any variation of "if they don't offer PayPal, I won't shop there" for several years. My point isn't about your preferences, it's about the pereferences / adaptiveness of the majority, because that's what eBay's decisions are based on. 

[springyzone]

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@jellybirddesigns wrote:

Why can't you just buy directly using a credit card?

There was a time when Paypal was not compulsory and buyers and sellers managed just fine.

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You are quite right.

In the early days, it was done differently. My memory is of often running to different banks and depositing into bank accounts. Tellers would ask-Is this an ebay purchase? Apparently it was common.

I was just thinking the other day how convenient paypal is. Click and it is done, no running around.

To me, the big changes in ebay (this is as a buyer) have been the introduction of paypal and the protection it offers and the introduction of estimated due delivery dates. Sorry, sellers, but I love both of them.

My worry as a buyer would be that if I used a credit card to buy something nowadays, where is the buyer protection for an ebay or paypal claim? I haven't had any issues or lost any money since the introduction of paypal.

I guess if ebay changes to some other payment system that becomes popular, sure, they may keep their customers, but I can't see how they would gain a lot by deleting one popular payment system. Maybe they get a higher cut of the fees with the other systems but why cut off part of your buying market?

I don't buy a huge amount here, I don't kid myself ebay would care one way or another if I buy or not but I do actually spend quite a bit online. Once upon a time my online purchases would have been almost exclusively ebay but not these days. Almost every business is online.

Guess we will have to wait and see what happens.

[digital*ghost]

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@springyzone wrote:

I guess if ebay changes to some other payment system that becomes popular, sure, they may keep their customers, but I can't see how they would gain a lot by deleting one popular payment system.

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PayPal's protection is probably one of the reasons why they're being dropped - eBay don't seem to be passing on the seller protection PayPal offers to the actual sellers of the item in their main policies, except temporarily from last year.

They said it was because of the unprecendented situation with covid, but maybe it's been because of something else. 

By which I mean, the seller not losing funds for INR if they have proof of post rather than proof of delivery, but buyers still being refunded. eBay is covering those costs now, keep saying it's temporary, but keep extending it - I dare say that cost is adding up. 

eBay's MBG is considerably more generous to buyers than PayPal's, except in regards to time limits I suppose, and as a seller I would much rather have PayPal's seller protection than eBay's, so it's kinda weird from that perspective seeing PP protection being included as one of the reasons it's preferred. 

[danieh_6]

Paypal isn't perfect by any means, I constantly headbut with them on ridiculous such as them not refunding fees for buyer cancellations or change of mind. Or how bad their customer service can be. But its better than the alternative. Say you use bank or card. If you file a dispute with them the bank or visa requires you to send the item back even if you haven't got a response from the vendor & don't know their return address.

But at the end of the day, Paypal is still good to use.

I think you guys are missing the point at a lot these threads. The reason why the largest US ecommerce site doesn't use paypal is that it was owned by eBay back then. Why would you use a payment processor owned by your largest competitor. Its not about them surviving without paypal its just it was owned by the competitor at the time. However other companies A*zon owns does support paypal.

The point all those articles were making is that in 2023 you will no longer be able to use paypal as your payment processor (for sellers). You can still use paypal to purchase stuff. as Adyen supports it. But it won't be the first one that pops up.

[digital*ghost]

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@danieh_6 wrote:

I think you guys are missing the point at a lot these threads. The reason why the largest US ecommerce site doesn't use paypal is that it was owned by eBay back then.

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I don't think I'm missing the point at all - the reason why they don't offer PayPal as an option is irrelevant - I brought it up because it's an example of how successful a company can be without offering PayPal, so the only thing that's relevant to that is the fact that they don't.

Their lack of success in Australia (compared to the .com site) clearly doesn't have anything to do with not offering PayPal, either. Everyone always cites the pricing, availability and so on as the reason they don't shop there. (I've personally shopped there a few times, I'm currently subbed to their streaming service for a couple of shows that are exlusive to them, which gives me a Prime account, and because of that was able to get a Thermos much cheaper than any other Australian business had it listed for, and it was delivered with lightning speed - to me they are currently a sleeping giant). 

I prefer PayPal as a buyer and a seller, I think I made that pretty clear, I'm just pointing out that there is plenty of evidence to suggest that offering PayPal is not the lifebood of a successful ecommerce site. How someone is able to pay - in the grand scheme of things - is rarely more important than the products, prices and services. 

[danieh_6]

Sorry wasn't quoting you at all man just replying to end of thread. Should of stated that. I'm sure you're well aware and informed of whats happening haha

[digital*ghost]

All good 🙂