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Forum Posts
How to send buyer a refund with an extra amount to cover return postage?
Hi there, I sold an item and the buyer wishes for a refund, which is completely fine. I offered to cover return postage costs. When going to send the refund it won't let me add an extra $14.50 to cover the return postage.How would I add that extra am...
why does Ebay take a fee on postage?
Why does Ebay charge a fee on postage costs? We do not profit from this. I charge the exact fee it costs to send an item domestically, this is to be fair to the buyer. And this is also automated by Ebay as it makes uploading process easier. Ive just ...
Is Ebay making money from sellers who commit a criminal offence in Australia
I thought false or misleading information came under section 307b of the crimes act 1900 or i could be wrongIf some company advertise's a 2 year warranty and after 7 months the part fails and does not cover the warranty but ebay refuses to deal with ...
Ebay refunded a delivered item
eBay decided to refund a buyer even though the item was still under investigation by the courier. eBay decided the item was lost and therefore they refunded the buyer. However the item turned up a week later and so the buyer got a full refund and the...
double hold fee
Has anyone else been charged an on hold twice for the one sale?I have a buyer in WA who hasnt rec'd a parcel posted on 14th Feb and has put in a request and a negative rating. I understand this and have contacted the carrier who is following up the p...
Users Over charging for game/dvd postage
Just something I have noticed as I mainly buy dvd's and games on ebay but some postage payments some users are asking for is crazy. I have posted to pretty much every state in Aus before so I know roughly how much postage of just a dvd should cost bu...
Letting off steam - Paypal dispute
Well have just received my first Paypal dispute as a seller. Why? because the ring didn't fit her, so she opened a significantly not as described case (wrong pattern). New ebayer emailed to say it didn't fit last night, so (being nice) I said ok you ...
australia post are not scanning items
i have used click & send since it first started & paid the extra $11.00 for courier collection from ny home - the australia post contractors would scan each item the take it in the van that was great buyers could see it had been posted - now Australi...
Resolved! A buyer wants my bank details, it's too risky!
I was under the impression that if my listing only accepted Paypal, then a buyer couldn't demand my bank account details...A buyer who has bought over 50 items on Ebay and the majority is from China, claims they don't have Paypal or a credit card and...
Bye Ebay
I have been selling on ebay for over 11 years. Always had a good seller rating and we are the world's largest producer of speed skates, so we are not a small company. We use ebay to sell off excess skates. Last year, we had shipping issues that were ...
Cancel Relisting
It seems Ebay continues to make it more difficult for sellers. Where is the box to uncheck for re-listing???? They have changed the format and I have items I do not want re-listed. Why make this so dang difficult?? From what I am seeing more and more...
Did selling fees rise today?
here is a screenshot from the announcement......the link to previous rates is not working. Has anyone got a screenshot or hard copy of previous (02/11/21) rates? Unable to locate, to compare....thanks in advance
265566464516 - ESSENTIAL EYE LASH SERUM++BABE LASH 4 ml 6 months supply NIB
this is make up product why its removed its not a TGA illigal product please advise why its removed Thank you look forward to the error made by ebay
Aust Post losing letters
Why is it that I can send trackable parcels and they never, ever go missing or get lost. Yet I send small items as a letter and every second one mysteriously vanishes? Do they not care about these items or do they take advantage of the fact that they...
Resolved! How to handle order not delivered - Stamped AusPost
Over summer months I ship out up 30 parcels per week (on average). These are sent in the 160x230 padded bags with a couple of stamps on there, $2.20 postage paid by the buyer. Order amounts start at $22 and can go up to $100 or more. Sometimes the pa...
