Selling

Ebay introduces fullfillment centres to Australia

Got a call from an Australian ebay rep. today, inviting me to join their fullfillment program, Orange- connex. Looks to be outsourced but another example of ebay squeezing the lemon a bit more, trying to extract a few more fees out of existing seller...

Postage help

I’m new to selling so please forgive me for silly questions!Firstly, when you pay for shipping for an item, does this come out of your account or does it automatically get deducted from the funds received from the purchaser?Secondly, I’m a little stu...

Got my first negative feedback

I received my first negative feedback today. I sold a laptop and the buyer complained that it was hot when charging and hence was defective. The laptop wasn't faulty, its meant to be like that, so it was really buyer's remorse. I accepted the return ...

Can’t print eBay shipping label

I'm trying to print out a postage label but it gives a message: "Something went wrong. Sorry, an error occurred while loading the page. Please try again" I have tried using 4 different browsers but it won't work. Is anyone else having the same proble...

Unhappy with eBay withholding payments..

Hi eBay community. I have been a member of eBay for 5 years now. I have completed exactly 60 transactions with 100% positive feedback, where roughly 15 of those transactions were me being the seller. I have never had any disputes or complaints agains...

Resolved! Sold used iPad now buyer wants to return for scratches on screen protector.

So I sold and iPad bundle, listed as used, 6 months old, had clear photos of complete screen and the add mentions that there is a screen protector on the iPad and a spare sent. Buyer now wants to return due to scratches on screen & uploaded photos th...

Paid postage but didn't use the postage paid for

I paid for Aust Post postage but didn't use the postage paid for as the buyer wanted express post. Can I get my postage cost back?

Mystery Box items & other mystery item listings

Heads up to all you sellers around the world selling TCG Mystery Boxes such as Walmart Mystery Hangers and other mystery box items, EBay lays claim such items are not allowed to be sold on EBay and are going to start removing all such listings even i...

Managing a Dispute

Hi, I am wondering if anyone else has had the same problem as me. I was notified of a dispute by a customer in them not receiving their item. I decided to resend the item as we could not find the original tracking number. The date given the resolve t...

EBay charge

How can I contact eBay about a charge they are about to make I believe is not correct

I haven't received money for what I last sold item that is Nerf mega Megalodon.

I haven't received money for the item that I last sold item which is Nerf mega Megalodon. the item recived the buyer, a few weeks ago. when my money getting.

Selling but no one paying

I’ve recently started selling on eBay and so far I’ve had multiple (dodgy) offers on items I am selling. I’ve had 4 items win at auctions and no one is paying up. One messaged after a week saying they are no longer interested. Two of my items sold an...

Seller has requested a cancel because they purchased another item

Hi guys,Suggestions on what to do, please?I sold a video game, disc only, on Wednesday. Buyer has contacted me, just now, with this message: "Can you cancel this order, I have purchased a completed game instead."How should I go about this, please?

Resolved! RECEIVED A OFFER BUT OFFER OPTION NOT TURNED ON

G’day this is weird I have just received a offer on one of my listings but i have the best offer option turned off, how can someone make an offer ? eBay item number: 175196302971Hella LED Lamp