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Returned item was lost.What happens?

Hi, I am unable to get help from eBay. I have gone round and round like a rat in a maze.I am going to stop selling on eBay.Fees are high, sneaky fees are added and buyers want stuff for nothing and are becoming rude.Anyway back to my problem.I sold a...

User avatar by Community Member
  • 455 Views
  • 10 replies
  • 0 Helpful

Resolved! Refunding a buyer who claimed not receiving an item.

I have an unusual proble. A buyer in the U.S bought a CD fro me for $40 and asked me to send it to an address he nominated in Australia. I posted it as a small parcel with tracking. He later claimed he had not received it but PayPal ruled in my favou...

eBay fees for postage.

I too am frustrated by eBay including postage cost in FVF. It seems very unfair. eBay doesn't do anything with post so why do they have the right to profit from the post service? I know sellers brought this upon themselves in the past by reducing the...

User avatar by Community Member
  • 963 Views
  • 15 replies
  • 1 Helpful

eBay reduced my postage to buyer ??

I am just wondering if anyone else is have the same problem. Items sold and buyer chooses Express post, my cost is $9.95 which includes handling. Their invoice from eBay states that they are being charged only $8.00 for the Express PostI can't purcha...

User avatar by Community Member
  • 301 Views
  • 3 replies
  • 0 Helpful

Australia Post 'book a pickup service'

Hi all, Hope you are all well and sales are going ok for you. I just wondered if anyone uses the Australia Post Book a pick up service and if so, is this picked up by an actual AP employee, a contractor or both? I am having major issues with lost par...

Is there some way to switch off this entire 'offers' option on my account? It's driving me mad!

We list a number of items each month, some are specialised things that take a few weeks for the right buyer to find, but with recent changes to the relisting process, when anything is relisted, the 'accept offers' option is automatically turned on, e...

Australian Post shipping general discussion

I'm new to this selling bizz. I am confused about shipping. Can anyone from Australia explain how to ship items? what is the best/cheapest/more effecient way I can ship/package items?... I am mostly selling clothes I accidently printed a shipping lab...

eBay sent an invoice showing incorrect shipping cost

I have sold an LP record and an EP record. When the buyer paid I found that he had ben charged $2 shipping for the LP and $2 shipping for the EP. I checked my listing and found that if I looked at the shipping cost for the LP it was $10 (which is wha...

DAI Post USA to Australia forum for complaints

Has anyone had delay problems or non delivery in Australia by using a third party agent DAI Postal?Feedback forums in Australia are filled with complaints and experiences of delayed or lost items.DAI Post | LinkedInsee links judge or yourself.DAI Pos...

User avatar by Community Member
  • 569 Views
  • 1 replies
  • 0 Helpful

Appeals

Hi all,just a query. If a INR has been found in favour of the buyer and the seller appeals the decision, does the buyer see the appeal process, comments etc or is the appeal info kept between eBay and the seller.

Ebay has increased their fees AGAIN

Interesting to see ebay has increased their fees AGAIN. FEATURED store monthly fees going up from $60.45 per month to $82.45. That is a 36% increase. Not to mention how sold item fees have been creeping up over the past 10 years to so. When will it s...

User avatar by Not applicable
  • 1155 Views
  • 19 replies
  • 3 Helpful