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Deleted sale

Hi is there any way I can recover a recent sale that I have accidentally deleted so I can put the tracking number in? Thankyou

Resolved! Feedback

Gday, all my Feedback (908) has disappeared - in my seller hub it reads Zero and when i click on all my feedback they have all gone received and sent - anyone else having a problem as well ?

personal information is shown up

Can anybody tell me why I can see all my buyers personal email addresses?. I thought that information was supposed to be confidential. So if I want now I can contact the buyer outside of ebay.

Best & cheapest way to post CDs

A friend of mine is re-jigging her ebay account with a new name and picture so she can sell some of her vast collection of CDs.I've never sent a CD as far as I can recall, and as I only ever use prepaid satchels for my items, I don't know what the op...

How to report fraudulent buyer?

Have a buyer, purchased a rc traxxas stampede end january 2016.Anyways, delivery has it as 1st feb. Just received a chargeback claim via paypal. No responses thru ebay. Great, sent the proof of shipping, labels, address dockets, tracking info. So I'm...

why does Ebay take a fee on postage?

Why does Ebay charge a fee on postage costs? We do not profit from this. I charge the exact fee it costs to send an item domestically, this is to be fair to the buyer. And this is also automated by Ebay as it makes uploading process easier. Ive just ...

Ebay refunded a delivered item

eBay decided to refund a buyer even though the item was still under investigation by the courier. eBay decided the item was lost and therefore they refunded the buyer. However the item turned up a week later and so the buyer got a full refund and the...

double hold fee

Has anyone else been charged an on hold twice for the one sale?I have a buyer in WA who hasnt rec'd a parcel posted on 14th Feb and has put in a request and a negative rating. I understand this and have contacted the carrier who is following up the p...

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  • 149 Views
  • 1 replies
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Users Over charging for game/dvd postage

Just something I have noticed as I mainly buy dvd's and games on ebay but some postage payments some users are asking for is crazy. I have posted to pretty much every state in Aus before so I know roughly how much postage of just a dvd should cost bu...

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  • 738 Views
  • 8 replies
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Letting off steam - Paypal dispute

Well have just received my first Paypal dispute as a seller. Why? because the ring didn't fit her, so she opened a significantly not as described case (wrong pattern). New ebayer emailed to say it didn't fit last night, so (being nice) I said ok you ...

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  • 812 Views
  • 10 replies
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australia post are not scanning items

i have used click & send since it first started & paid the extra $11.00 for courier collection from ny home - the australia post contractors would scan each item the take it in the van that was great buyers could see it had been posted - now Australi...

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  • 7940 Views
  • 27 replies
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Resolved! A buyer wants my bank details, it's too risky!

I was under the impression that if my listing only accepted Paypal, then a buyer couldn't demand my bank account details...A buyer who has bought over 50 items on Ebay and the majority is from China, claims they don't have Paypal or a credit card and...

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  • 15132 Views
  • 25 replies
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Bye Ebay

I have been selling on ebay for over 11 years. Always had a good seller rating and we are the world's largest producer of speed skates, so we are not a small company. We use ebay to sell off excess skates. Last year, we had shipping issues that were ...

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  • 945 Views
  • 23 replies
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