"We've thoroughly investigated the case and found that the buyer should return the item to you since the item doesn't match the description in your listing."
@be.be.ce.ce wrote: As a buyer I feel far from favoured over sellers on Ebay. Lately I have bought a number of items from overseas sellers. They are now slowly arriving and boy oh boy am I disappointed. I have received some real rubbish. The items are nothing like in the listings, they are beyond poor quality and don't fit properly. They also have a very strong chemical smell and are not handmade as claimed. And that's the items that have actually arrived. Now to get a refund I will have to pay for return postage which is more than twice the cost of some of the orders. This whole Ebay guarantee - if the order isn't as described you get your money back. No, you pay horrendous amounts for return postage to overseas destinations to get your refund. I am certain some overseas sellers are fully aware that return postage costs prohibit buyers returning items.
