Won't send photos of damaged item

[heapsa_bargains]

Sold an item. Buyer claims it arrived damaged but will not send photos of item as says cannot attach to message & has asked for my email address (which I obviously cannot send). Do I just cut  my losses and refund, I don't know if its true or not (item is damaged) - have sent this item before several times without issue. Guessing I am going to wear the loss as its the buyers word against mine.

[sugar249]

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@digital*ghost wrote:

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@fromthelodge1 wrote:

....according to Consumer Rights Act 2015.

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No such thing in Australia, sellers actually have some rights here, few as they may be. (You have perhaps turned right at Albuquerque, as you've landed in the ebay AU forums 😉 ). 

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and they came via manchester

[sandypebbles]

As said on the other old, old thread you dragged up to post the same 'information'

This is Australia

The member you are replying to who made their comment over 8 years ago has since passed away

Not sure your point in coming to the forum for eBay Australia and dragging up thread almost a decade old to post totally irrelevant information twice over (at least)

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.