on โ06-12-2024 07:05 AM
A buyer has brought 7 items so will send in 1 box but cannot apply a discount for reduced postage as I had items with free postage, how can I sort this out
on โ06-12-2024 06:22 PM
No need. You can refund through the sale.
Which has the added advantage of getting the fees on the refund credited. Sellers also don't get real email addresses. We do get phone numbers, but refunding through eBay is the easiest option, I have found.