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Resolved! Buyer has paid for item.Paypal confirms. Ebay opening unwarranted unpaid case.Can't reset.

Paypal confirms a buyer has paid within one day for an item. Ebay shows its paid for in the icons, but underneath it says it isopening an unpaid item case. I do not want this buyer who is a very experienced eBay user getting this unwarranted notifica...

Anyone had a buyer who won't abide by the Ebay rules stating that "best offers do include postage".

Buyer won't pay postage even though Ebay state in bold letters that best offers do not include postage. Ebay did not comment but side stepped the issue and sent his complaint directly to PayPal who promptly held the money from my account without comm...

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POSTAGE LABELS

Just got a big shock when I looked at my charges and found them to be excessive. On checking, I have four charges for ordering postage ebay postage labels. In actual fact, I didn't print any of these - I was just checking how to do it and then decide...

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Ebay Postage Lables

Hi allNormally I use Click And Send to post my Parcels but this time I went to use Ebay Postage as there was a problem with Click and Send When I went to print the lable it was charging me more than Click And Send. I decided to cancel the Ebay Postag...

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Sending email addresses through the ebay message system

Regarding the recent policy changes that don't permit sending email addresses through the ebay message system, does anyone know why it is still possible for some people? I know that I cannot include my email address in an ebay message, but sometimes ...

Premium Service / Top Rated -- maximum hassle with minimum incentive, risky and damaging.

If you do a money-off promotion, you have to also do money-off your “free” postage fees too – you can only correct this by offering a smaller percentage discount – which in turn makes the sale “less interesting” for the public. For promotions, it’s b...

best way to respond to case opened on ebay.de

I have just had a buyer from Germany who has opened a case that he hasn't received his item yet (It wouldve been nice if he had just messaged me though first) Because the case was open on ebay.de i have to respond to the case on that site which is al...

Handling charge on postage

My question is, how do I not burst out laughing if ebay trust and safety asks me what the handling fee is for and decided if its a reasonable amount.Here is why I ask.I grant ebay the right to charge selling fees on postage.When it comes to an intern...

How to deal with potential Scammer/non-payer?

TLDR version - Have a suspicious Chinese buyer back again and not sure the best way to stop him buying my stuff? About a month ago both my partner and I were selling items using each of our own accounts and both had people with a Chinese postal addre...

Resolved! Overseas buyers when preferences say Australia only!!!!

So in the last fortnight I have had two sales to European buyers (all my items are buy-it-nows) and my preferences clearly state will post to Australia only! I've been selling on here for many years and this is the first time this has happened. I tho...

Resolved! Problems with messages or checkout?

Hi Just wondering if anyone else has had issues with buyers having problems with checkout or messages. I have had messages from 2 different buyers tonight. Both have said that they had asked for me to adjust the invoice for them to add tracking with ...

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