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Forum Posts

Talk of lifting GST to 15% and beyond

Now the state govt's and other ex pollies are pushing for an increase in the GST up to and beyond 15%, the ebay postage fee and Aus. Post cost rises all seem to be going against Australian online sellers. For instance, if you are competing with produ...

Store listing durations.

Hi, Just wanting to know if you have a basic store can you have 10 day listings with automatic relist up to 3 times if the item doesn't sell. Thanks.

Resolved! Local pickup - paypal non reciept dispute

Hello, I've just had a buyer pay for a pickup item with paypal. I messaged my address but they live interstate and thought it was free postage. I sent a message explaining what local pickup means and they agreed to a refund and cancel, but just notic...

Buyer bought by mistake, do I get a strike if I cancel it?

I'm so confused with this new system. I have refunded buyers for overpaid postage when they didn't wait for a combined invoice and it seems I have strikes or defects or some such because of that. Some rubbish about being out of stock it says. Now I h...

User avatar by Community Member
  • 2269 Views
  • 6 replies
  • 0 Helpful

Fees on postage

I am concerned about ebay charging fees on postage. How can they justify this fee when they are not providing a service? I know ebay gets loads of traffic but I am thinking of starting my own website via Volusion,Big Commerce or Shopify and selling v...

Left negative feedback

I sold and item (161249882438) a while back listed under "for parts not working" and also stated in the description that I didn't know if it was working or not. I posted 10 clear photos of the item and offered if people needed more photos taken I cou...

User avatar by Community Member
  • 997 Views
  • 10 replies
  • 0 Helpful

Express postage

Hi guys, I have the Fanstix products for sale..I offer buyers free standard postage for a limited quantity...I didn't have express post on my listings.A buyer orders, pays, then asks if I can express post by next day (today)..I tell him not enough no...

User avatar by Community Member
  • 368 Views
  • 2 replies
  • 0 Helpful

Listing problems

Last night I changed my passsword and all went went.I can log in no problems but when i go to list an item the sign in window comes up ... i sign in with my new password and it wont except it.Is anyone having issues like this or have i done something...

Shipping terminal closure impacting Tasmania deliveries

21 May 2014 Following a tragic incident on Tuesday the Melbourne shipping terminal has been temporarily closed. Australia Post advises customers that this will delay some deliveries to and from Tasmania. Australia Post is exploring alternate delivery...

User avatar by Community Member
  • 289 Views
  • 0 replies
  • 3 Helpful

Resolved! problem with relisting and logging in

have cleared any temp internet files and turned my computer off and on however when logged into my ebay acc - when I try to relist an item, it asks me to log in again to relist and when typing in my password it does not go past the sign in page.I've ...

writing description on listings

when i write a description on my listing and edit later i noticed the words all run into each other

User avatar by Community Member
  • 281 Views
  • 3 replies
  • 0 Helpful

my buyer has a false shipping address

I have had buyers who have false shipping addresses. I send the shipping quote via invoice and when it comes to shipping the item the address is actually a completely different country where shipping is usually higher. I refunded a recent buyer's pay...

eBay Inc. To Ask eBay Users To Change Passwords

Hello, Earlier today eBay Inc. announced it is aware of unauthorised access to eBay systems that may have exposed some customer information. There is no evidence that financial data was compromised and there is no evidence that PayPal or our customer...

User avatar by eBay Employee
  • 1314 Views
  • 10 replies
  • 0 Helpful

Resolved! Missing Listings

We have a non-store ID where we list Auction style listings only. At the moment we have 29 active auction listings on that ID. Under SELL lists on the left side when I click Active all 29 show up. But when I am actually in one of the listings and cli...

User avatar by Community Member
  • 431 Views
  • 8 replies
  • 0 Helpful