Selling

terrible experience with a so called "marketing" company

Hi guys Just want to share some terrible experience. They claim to be able to reach different customer groups in different countries, guaranteed 120 visitors to your store for $25 something, and will do ad design for you. I submitted some text and re...

why are my items below others when I sell more & cheaper,is it that ebay wants to sell dearer items?

Resolved! How do i set the ending time for an auction

How do I set the ending time for an auction - there doesn't seem to be an option for it anymore.

How do you deny / refuse payment via Paypal?

A buyer has sent payment via Paypal after the transaction was cancelled & I received credit of final value fee. The item is no longer available & I want to return the payment however, by simply refunding the payment, Paypal advise it has been accepte...

feedback

I sold an item with a terrible result, customer unhappy. I advised to return item, after 15 emails being called a liar, cheat, thief, a disgrace, that I duped him etc etc I reported buyer to ebay. I had advised on 3 occassions to return item for refu...

Resolved! what do you do if a purchaser does not pay, and does not respond to inquiries?

What do you do if a purchaser does not pay, and then does not answer inquiries from the seller as to why? Could be he has had a computer crash, is ill, or other reasons, but what is a reasonable period for a seller to be patient, because ebay fees of...

Have sold an item, buyer wants me to post to a different addrees to the one they have in their ebay

They have a different address in thier ebay account. They actually want me to post it to a Post Office and request it be held for them there (not an actual PO box, just the PO!). I have asked them to change their mailing detail in their ebay account,...

deleting a negative feedback

Can I delete a negative feedback? It is not deserved.

How many listings can sellers keep up with ?

I have to admit I have made a few mistakes in the last few days. The worst was taking a $100 international item to the post office for pack & track. It was in my pile of large letters and although I mentioned it to the PO staff, we both forgot to ear...

a buyer has purchased two items i could get them both into a 5kg bag but ebay won't let me combine

a buyer has purchased two items from me,i always combine postage but now ebay won't let me.so instead of being $16.70 it's going to be $30.10 we are going to lose buyers at this rate regards kath

Resolved! SMPro Title Update Suggestion

In our SMPro we are seeing a Listing Improvement Recommendation to update a Title on one of our listings. I am seeing the warning/Error shown in the attached partial screenshot. But I am unable to make out what it means or how to fix it. Anyone with ...

Resolved! Starting in late April, detailed seller ratings will no longer be anonymous

Referring to the March announcement from ebay "Sellers will be able to run reports telling them which of their transactions received low detailed seller ratings." I cant see where I can run this report, anyone have an idea? Or am I having a blonde mo...

Buyer taking ages to pay now wants bank details as she doesn't have access to paypal, what do I do

Heads Up that Click and Send Prices are Going Up on the 15th

From AP facebook page: postage prices for eBay / Australia Post flat rate products will increase from Monday 15 April 2013. Postage for the 500g satchel will increase from to $7.15 and postage for the 3kg satchel will increase from to $11.70. Postage...

Is there a way you can offer Free shipping for AU customers and still charge for overseas customers?

Hi all, I am looking to changing to 'Free shipping' for our listings but will obviously be including the shipping price in the overall listing price. Is there a way you can offer Free shipping for AU customers and still charge for overseas customers?...

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