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incorrect total on invoice

I was asked to combine postage. I’m not familiar with using Invoices. So, some advice would be good. I spotted some advice that said enter the new postage value but do not click on recalculate, and just click on send. I followed these instructions. T...

Rant over buyers. .

I am fed up with getting bad buyers. The problem is they reduce my monthly limit and I have asked eBay to reallocate the limits and they won't. Everytime I get one, the buyer makes an order requesting the postage etc, which marks the items as sold an...

Resolved! Auction Insertion Fee Vs. Category

We have just inadvertently discovered that the insertion fee of $1.50 is not unilateral. Yesterday we tried listing one of our items by auction into a different category. Still valid for our kinda stuff but just different. Just trying to find a way t...

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Resolved! Trouble giving Feedback

I can normally get through pretty quick when I call customer support but waiting time was 20 minutes today, waited but gave up after 35 minutes on hold! Sent email instead about error. Anyone else having trouble giving feedback to buyers and sellers?...

Diamond Purchase

It used to be that Jewellery containing simulated / man-made gemstone had to be in Fashion Jewellery and NOT Fine Jewellery - has that rule changed?

Unfair Negative and no help from ebay - help please

buyer buys item. listing states 1 to 3 business days. checkout says the same (dates provided by ebay) buyer rings after 2nd business day as item not received and going overseas that night. courier attempts delivery next day but obviously buyer not ho...

Inventory and Shipping Software

Hi Guys, iv recently just starting setting up a big commerce store to run alongside my ebay, however im looking for the best solution to keep my inventory and order fullfillent all integrated. Just wondering if anyone here also has a big commerce sto...

HOW DO I LIST FOR 28 DAYS?

hI There,can you please tell me how I can list an item to sell for 28 days?When I sell at the moment, the longest option it gives me is 10 days...Thanks!Kathy

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Ebay invoices and world clocks

Hi Everyone Looking at my March invoice I noticed that 4 FVF from April were included in the March invoice. Has anyone else noticed this? They were bought on the morning of 1/4/2014. Ebay initially said that once the invoice was generated there was n...

Pricing EBay fees and and "Free" postage.

Hello Everyone, I have been reading the posts regarding Free Postage and have decided to add a disclaimer into my listings. Can anyone offer their opinion on what I am doing. The inclusion is: OUR PRICING AND "FREE" POSTAGEOur item pricing includes t...

items being sold dont show in search

just now i was selling a few items and about 10min before end of auction the item could no longer be found in the search..every search would only show buy it now items even though i had all items selected..Because of this my item sold for much lower ...