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how do i cancel a payment?

A buyer has made a payment to my account but it was pending for ages. Now I found out that I can cancel that payment and resend them an invoice through paypal, but how do I cancel the payment?

Resolved! How can I unblock a specific bidder without changing my general buyer requirement blocks?

Hi all,Hope you can help with this. I have set my buyer requirements so that noone with 2 or more unpaid items in the last 6 months can bid on my items. This morning I have had a request from a prospective bidder to unblock her as she is keen to bid ...

Resolved! I am attempting to set up an item for sale but cannot edit text

The font size and centering etc are not available to me in setting up an item for sale - I've entered the title and photos but cannot edit/format the description. I have gone into review but there is no opportunity to edit/format in there either. Hel...

User avatar by • Community Member
  • 701 Views
  • 5 replies
  • 0 Helpful

The layout on my ad is all one long paragraph

I am selling items as I have done for quite a while and the decription becomes one long sentence like paragraph. No matter how I set it out on the creation side when I go back in to view or revise its all jammed into on paragraph with no gaps between...

Missing something?

Greetings, Is it really that easy to get scammed when selling items? EG: I sell an item and send it, buyer receives goods and says box had a brick inside etc and opens a paypal dispute for a full refund. Buyer keeps item and sends back brick. Am I mi...

How do I post a large item?

Hello there, I have an expensive used computer case all wrapped up and ready to list and sell but I'm pretty certain that it's too big for Australia Post. The dimensions are 72cm x 33cm x 72cm and it weighs around 18-19kgs. What other shipping option...

User avatar by • Community Member
  • 1396 Views
  • 7 replies
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Refund, so why we need to do mutual cancel request?

Seems eBay hopes that those who do not know (or don't know they can) don't open mutual cancelation requests.It seems pretty logical though - if you refund a buyer than surely you should receive your FVFs back rather than going through upto 7 days wai...

User avatar by • Community Member
  • 386 Views
  • 2 replies
  • 0 Helpful

Non Payment by buyer

I recently had a situation where a buyer puchased my shoes but didn't pay. They didn't respond to any emails, and I opened a case against them, then closed it after the nominated time, still with no payment. I thought that the buyer would get this no...

User avatar by • Community Member
  • 1155 Views
  • 16 replies
  • 0 Helpful

Contact from eBay's research partner

eBay’s research partners, Stokes Mischewski has sent out an email to invite a group of sellers to take part in a survey for eBay’s annual Online Business Index. The survey is open until 11th January 2012. If you have recently received an email invite...

I hope eBay keep the 100 free listings going this year.....

I have paid and will pay more in FVF's to eBay for the last 3 months sales, than they have made out of me in the previous 12 months.Why? Because of the 100 free listings offered every couple of weeks. It has allowed me (and obviously others) to list ...

User avatar by • Community Member
  • 745 Views
  • 6 replies
  • 0 Helpful

Postage Options for Different Locations

As a buyer, I have always wanted flexible postage options, especially when buying something from someone living in the same city. As a seller, I would like to offer my buyers that same flexibility. I went to Australia Post a few weeks ago and they to...

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