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How would you proceed with this refund

Hi All, I am after a little bit of advice or a shoulder to cry on. Received a dress back in the mail today that the buyer wants a refund for, Buyer states the care label on the dress is curled up which to her is an indication dress has been worn. I p...

User avatar by • Community Member
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  • 23 replies
  • 0 Helpful

why is listing limits always in my account?

Hi, i don't know why i have listing limited on ebay.com and ebay.com.uk and other ebay sites besides ebay.com.au. i don't have negative feedback and neutral feebback for long time and also my detailed seller ratings are all above the standand,but why...

problematic buyer

recently , today receive the message from a buyer claims receive item today very happy with the postage speed but very unhappy with my item as it is not as describe! This item has been sold for more than 50s and another similar one has been sold more...

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  • 152 Views
  • 1 replies
  • 0 Helpful

Second Chance Offer.

I sold a book on 11/11. It has been paid for (Paypal) posted, received and positive feedback left by both parties. So why does it still show on my account as being eligible for a second chance offer?

Turbo Lister won't let me relist unsold items

Was trying to relist 24 unsold items in Turbo Lister, but it won't let me. I get the message;Error:- This item cannot be accessed because the listing has been deleted, or you are not the seller I tried going to the items to see if I could create a te...

Postage Charges?

Can an ebay seller charge postage for additional items sold to the same buyer? Also, is it fair to include as part of costs for Packaging, Labour and Fees?

User avatar by • Community Member
  • 285 Views
  • 8 replies
  • 0 Helpful

Top Rated scam

I find it funny how Ebays so called 'top rated' seller rubbish says a person with 1 neutral (and 100% feedback) in a year is not in this rating yet an account with 80 negatives and neutrals is. lol. Yet another bizarre system from the same people who...

User avatar by • Community Member
  • 2248 Views
  • 13 replies
  • 0 Helpful

Sent item already, buyer hasn't paid

As you can tell from the title I was incredibly stupid to send my item off without having received payment from the buyer. I don't know why I did it - I never do so usually, but the buyer messaged me saying if I could send it asap because they wanted...

User avatar by • Community Member
  • 3031 Views
  • 24 replies
  • 0 Helpful

So I am a power seller now

So I am a power seller now and what is the reward for being honest and giving good service Nothing only now I am being charged fees ,that stinks I don't want to be a power seller its cost me money very stupid fran

Buyer hasnt paid

I sold an item three weeks ago now and the buyer still hasnt even checked out. I have sent an email and resent the invoice aswell. I need some advice as to what to do? Thanks.

Will this affect the resale value?

Hey everyone, I recently bought a bundle of 50 PS3 games to resell, unfortunately the seller did not disclose to me that he was a smoker, even after I asked what condition the games were in and whatnot. The smell is not incredibly strong, but it is t...

User avatar by • Community Member
  • 179 Views
  • 8 replies
  • 0 Helpful
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