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Buyer won item but wrong size and doesn't want it

A buyer has won a dress, she has contacted me a day after winning said item to say she realised it is wrong size so won't fit here so doesn't want to go through with purchase. What are the next stages, do i leave negative feedback for her, and cancel...

User avatar by • Community Member
  • 28199 Views
  • 19 replies
  • 0 Helpful

C & S fixed.

Looks like Click and Send now fixed.

Multiple listing

Hi all I have not sold more than 1 item at a time (pick up only) Since PayPal was introduced as compulsory. I now have a storage king unit nearly full of horded stuff I should get on eBay ASAP. When I use to sell I had a program that I was able to se...

User avatar by • Community Member
  • 237 Views
  • 3 replies
  • 0 Helpful

Paypal Shipping Address

Hey everyone, I am just posting off some ebay stuff and the buyers Paypal address has two suburbs listed. Albury (with brackets) and Glenroy. Google tells me that the provided post code and street address is in glenroy and not albury. They are howeve...

User avatar by • Community Member
  • 413 Views
  • 5 replies
  • 0 Helpful

Missing parcels

Would like to know of missing parcels via Aus post Bungalow Cairns Qld . I have posted about 400 items and had 1 returned and 2 go missing . Both missing parcels went to Cairns and were tracked as delivered . Both were delivered from the Bungalow del...

User avatar by • Community Member
  • 266 Views
  • 4 replies
  • 0 Helpful

Adding extra to the package...is it OK?

I've sold a few things in the past but recently I listed 3 Nintendo DS games that are too old for my daughter (they came with a second hand DS I bought her when she was in hospital & as she is only young I bought her a couple of age appropriate games...

User avatar by • Community Member
  • 328 Views
  • 6 replies
  • 0 Helpful

November Sales

Hi all, hope November is a better month for everyone! 0 so far, but listing some more things next few days

do i need to refund postage

I would like help i have looked at the boards but cant see the answer for my problem. I have sold many mirrors and they are all packed the same way none have ever been damaged until the other week I refunded the mirroe price but didnt the postage Do ...

User avatar by • Community Member
  • 3854 Views
  • 6 replies
  • 0 Helpful

$9 USA Security Charge

This has probably been asked before but I can't find any topics that answer my question.. I recently had a purchase from a US buyer (item was over 700 g) and unfortunately the $9 security charge was not added to the postage cost. The buyer paid immed...

Listing on US site

I have tried to list a CD on the US site only to find out you can't charge more than $3.00 US for postage which excludes foreign sellers unless you want to lose money. I've asked them about it and they've advised me to list on my local site. What the...

Strange email but dont have copy in ebay inbox!!

Strange email l received today but when l logged onto ebay its not in my ebay inbox?? SCAM??? Email message. "Hello l have been watching your auction (auction number)for a while and l am want to bid but l have seen duplicate listing on ebay and the s...

Help Please

Hi everyone I'm sorry that this post will be so run of the mill but I am not sure of what to do next. I received an email today regarding a trio that I sent saying that it is damaged. The purchaser is understandably disappointed as the cup has broken...

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