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Refund postage?

I have a buyer who purchased a backpack from me and after receiving it messaged me saying she wanted a refund because it was too small for her requirements. I pointed out that the measurements are stated in both metric and imperial measurements in th...

User avatar by • Community Member
  • 1681 Views
  • 13 replies
  • 0 Helpful

Non payer

Hi can anyone give me advice, I sold a phone and pair of sneakers both buyers,not related, had zero every Thing and they have never paid or responded I have set up a dispute, how long do I have to wait before I can re list them and be credited for th...

User avatar by • Community Member
  • 344 Views
  • 6 replies
  • 0 Helpful

Default Invoice Info Incorrect

I have noticed in my last three auctions, that the automatic invoice that ebay sends the seller have had old information in them about my bank details and phone number etc. I had searched through the forums to find how to fix this, tried to update th...

User avatar by • Community Member
  • 393 Views
  • 3 replies
  • 0 Helpful

I've jumped on the closing bandwagon!

I have decided to close up. Even though my limit got raised from 200 to 260, considering the store fee hike, it is not a good return So even if 'over there' has slow traffic, the store is only $5 a month and no selling limits plus you still get the 3...

Thanks All - our stores are CLOSED

Under our other ebay usernames, today we closed 4 ebay stores. Each specialised in something different. We are unable to pay the increased monthly fees. increased final value fees, increased paypal fees. We feel that we are not part of anything worth...

Dodgy buyer or dodgy AU post staff?

Just warning for Ebay AU community. Lately I have sold designer made genuine sunglasses (for over $200) and on receival of the package I was told by the buyer that glass is broken and one arm is missing (these were rimless so if you broke off the arm...

User avatar by • Community Member
  • 846 Views
  • 12 replies
  • 0 Helpful

Cancelled Purchases Because Of Death In The Family

I have just received my 3rd request in the past 2 weeks to cancel a sale due to the death of a close family relative. I am not a heartless person, but I am also not stupid. I know that this reason for cancelling a sale is being experienced by more an...

User avatar by • Community Member
  • 1701 Views
  • 39 replies
  • 0 Helpful

What is Ebay doing??

Has Ebay changed its policy to allow the listing of counterfeit items?...I can think of no other reason they have not pulled an auction for " Gold metal detector minelab GPX5000 Industrial Mining Equipment " which has been reported as a fake by at le...

User avatar by • Community Member
  • 269 Views
  • 3 replies
  • 0 Helpful

Labellers

Hi sellers. Just wondering how many of you print your own labels and/or use a labelling machine/thingy? Is it cost effective to buy a small label-printing device for a small seller?

Seller Proctection Question

I have recived payment on item sold here via Pay Pal & it is a eCheque. It Says Seller Proction Not Eligble Why Would that be? It was sold on ebay & Buyer Completed ebay checkout. Just Wondering why am I not Elible for Seller Proction? Is it Because ...

User avatar by • Community Member
  • 241 Views
  • 3 replies
  • 0 Helpful

PP & pick up

It is easy to say do not accept PP on pick up item, but how do you deal with somebody who bought my $300 item that I would normally post (with all the extra insurance and registration) but I do offer the option to pick up. The buyer (living 100km awa...

How do you sell a digital PDF file?

I basically have a cookbook that I am wanting to sell digitally on ebay. it is a PDF format and just wondering how i create a list that will send the file straight to the customers email? Thankyou!

User avatar by • Community Member
  • 2164 Views
  • 3 replies
  • 0 Helpful
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