eBay

Pottery/glass category

Where have the subcategories for pottery/glass disappeared. Eg Australian pottery, European pottery. There is an error message stating the category has been removed. The same message appears when searching all the old subcategories. What happened and...

IOSS

Recently sold an item to a buyer in Denmark. I was unaware of the IOSS requirements so did not put the number on customs notice etc.I assumed that as eBay collect the vat etc that they would advise number to the authorities etc.Buyer contacted me say...

Heads Up for Category Tech Work

This message from eBay staff on the USA Community Boards (US links removed) We’re updating some of our categories and item specifics to make your listings easier to find. Starting October 12th, you’ll see updates to the following categories. Collecti...

2 items purchased, same buyer, can UI use the same tracking number?

Hi There,If I have a buyer that has bought 2 different items, going to the same address,can I post them together or do they need to be sent seperately?I will need to upload the tracking number from Aust Post.Can I use the same tracking number on both...

First time seller asking what "Ref:" is when printing the label and delivery cost

Hi, I recently sold my first item on eBay via an auction. I am a bit confused as to what under the label you print out the "Ref:" is. In my case it is blank.Am I supposed to fill it in by obtaining the reference number from somewhere? And I went with...

Ebay closed a case incorrectly in buyers favour when I did everything correctly as a seller

Hi Guys, Has anyone experienced this sort of behaviour from ebay. I have a case going on and its not getting resolved as ebay is just passing the buck around and passing me from department to department. I sold an item and posted it via Fedex to Arge...

Advising customers of postal delays

Whilst ebay and Australia have finally recognized the severity of delays in deliveries, I have found many customers are not aware of it's extent. Several customers have asked what's going on or started 'item not received' disputes. My most outstandin...

unpaid items

WHY IS THERE NO ACKNOWLEDGEMENT FOR UNPAID BUYERS WHEN CANCELLING A ORDER?

Pathetic customer service for long-standing sellers

with holding funds after an item has been sold until it's delivered on the other side of the world is no way to treat a seller with a perfect 14 year record. Please pay me my funds. I have never had an item go missing. I have paid for express post wi...

Unable to list

Hi can someone please help I am unable to list an item today on eBay Message comes up that category is invalid when I have been using this category for years. Have spent so much time on trying to post. Losing sales poor service from eBay no service

Cancellation

the roll out of ebay managed payments

i'm sure a lot or most of you probably received the managed payments email this morning. in case you didn't, or missed here - ebay is rolling out managed payments later in the year with pre-registration opening shortly. more info is located at https:...

Overcharged ebay deduction

Hi guys. Does it happen to everyone.? I got sold my stuff for 120$. And ebay deduct me 16$. Which is really too much. Last time i sold an item for 200$ and Paypal just deducted me 6$.. what your opinion to this.? Thanks

Pick up only- buyer overseas

Hi all, I need help please. I’m trying to sell my wedding dress. In my listing I put pick up only. The buyer i noticed is from America, and obviously wants me to ship it to them. I’m happy to pay out of my own money to ship the item. But will I still...