More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Resolved! Is Auspost starting to charge receiver for underpaid parcels in 2021?
I recently received 2 messages from my buyers saying that the large letter I sent to them were held at the counter and they need to pay for it, to be able to collect. Auspost don't even print a receipt for them, making me a bit confused. Because I us...
Warning to sellers: keep a lot of photos of your item.
I had a buyer who had an old item similar to what I was selling ( near new) and wanted to send that one back for a refund. Stating that some numbers are different from the one was in the listing.Luckilly I had more photos on my computer to prove that...
Ripped off by buyer
I'm wondering if any sellers can advise me on what I should do here. I recently sold an item it was paid for by the buyer using Paypal, the item was shipped (without tracking). The buyer has now claimed fraudulant account activity on her Paypal accou...
eBay's VeRO Program.. ..
I have a seller who has copied my listing photos. As my polite email to the seller has been ignored I called eBay CS who advised me to file an NoCI through their VeRO program, which I have done From what I understand once eBay process the NoCI I will...
Insane Sellers Fees
Hi, just wondering what other people are getting charged in sellers fees? I paid 30% this month - nearly $500- and am furious about it. The low profit margin on my high quality items meant selling on Ebay actually cost me money in January. Wondering ...
Is there anything to be done about International Postage Fees. Both Ebay & Paypal charge Fees & Aust
Ebay & Paypal both charge Fees on Postage Costs. Aust Post are very Expensvie, especially for International Postage & also now as can't use Economy Air is Really ridiculously expensive. Is over double the cost of the actual Item that is being sold & ...
Resolved! Buyer claims vynly record arrived warped.
I recently sold a record which I described as Mint. I could do this because I bought it directly from the man who used to run the record company and was disposing of his remaining stock. The buyer has complained that the LP arrived warped. Am I entit...
My account has been restricted for selling Hypwave Clothing with no explanation from eBay.
Does anybody know what's wrong with this brand? I don't even sell it myself - another family member was selling it.eBay chat line won't restore my account - what should I do?
Account restricted
Hi, why does my account continually get restricted when selling the exact same item as others, even when using sell similar to create the listing. Any help would be appreciated as this is effecting business.
Hi, I just had a person in the US offer me $1500 for a MacBook Pro 13" plus postage which was $278
So this person was offering me $1778AUD all up for the MacBook Pro which works out to $1356 USD but a brand new MacBook Pro in the US is only $1299. I understand that this is probably dodgy, but what could the buyer possibly hope to achieve out of it...
Refunding buyer for item not collected and returned to me by post office
Hello there, So I made a post about this the other day and people said to wait until the item is returned which it has been today. Quick overview: I sold an item and posted it with tracking which shows an attempt to deliver and awaiting collection at...
Buyer previously won item didn't pay within 8 days, so i re listed and they won again much cheaper
Hey team, Recently I auctioned an item which sold for $44. After contacting the buyer (only 2 purchases in their history, VERY low-level user) multiple times I never received payment, so I did my due diligence and waited until the four days no paymen...
Resolved! Help. Most of my "not yet relisted" items have disappeared
Most of my "not yet relisted" items have disappeared as I have not received any offers of free listings for a couple of months (other than the 40 per month). Wondering if I can get the listings back and if anyone knows what happened to the extra free...
Ebay refused to help me after buyer refunded, Item delivered.
So i'm lost a refund case, So a buyer asked me if I would do international postage, I never had any issues, So i foolishly? said yes, I also told him that do to the pandamic it could take awhile to arrive to italy.Anyways the seller asked for a refun...
