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Resolved! How do you view and remove questions/answers on your listing?

I had a question about pstage from a bidder which I answered via Messages. I *think* I ticked the box to display the answer on the listing, then realised the question incudes the bidders address so I should NOT have that question/answer for all to se...

Ebay denies refund promotional fee for cancelled sale.

Hi all. Had a buyer make purchase then requested cancellation almost immediately. Followed through with the cancellation to then discover I was still charged a promotional fee. Got onto ebay chat and am told they do not refund the promotional fee. Ac...

3rd Party Advertising

Has anybody noticed ebay sellers including 3rd party advertising in their packages? (Hello Fresh discount codes etc) Is this Ebay providing these or would the seller have a deal directly with the 3rd parties?

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  • 204 Views
  • 1 replies
  • 0 Helpful

Resolved! Overall Sales Drop

Hi everyone, ive had my ebay store for about 6 months so far and i know this is probably a very common complaint/question but this seems to be my worst month so far! i have over 160 listings up at the moment and the selling is far less than i expect ...

Zero SELLING

I need eBay phone numberNOT VISABLEneed to solve problems to send my sold Items

Resolved! Item Variations

If I have an item listed that has say 4 variations, does each variation count as 4 listings or just the 1 ?

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Need to contact buyer

I have sold an item to a buyer who has not picked up the item as condition of sale. We have been holding the itenm since May.We have the buyers ID but cannot use it to contact them because the actual sales is no longer on our records.

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  • 255 Views
  • 2 replies
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Is courier pick up request scam safe?

I have a buyer asking about a local pickup only item, and wants to send a courier to collect it. This is ringing a few alarm bells because... The item is large and heavy, and not especially valuable, $400 brand new, $150-200 expected sale price on eb...

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  • 1813 Views
  • 6 replies
  • 0 Helpful

List & Sell 10 Items for Free - A COMPLETE SCAM

The following popped up in my promotional offers today -List & Sell up to 10 items for free on eBay now! Pay no insertion and final value fees on up to 10 items. T&Cs apply. Learn MoreStart: 10/09/17 13:02:42 AESTEnd: 11/10/17 23:59:59 AEDST I though...

COVID-19 and shipping delays ...negative feedback?

Got two inquiries today from buyers overseas wondering where are the items I sold them 6 weeks ago. I tracked the numbers on AustPost and both items are still sitting in Sydney! Obviously we're in the midst of a pandemic and this is affecting everyon...

Claim to refund

Hi all. Quick question: I had a dispute close.In my payments tab i have a Cliam for order and its shows a minus value.I have been told that when the refund goes through ebay will remove a negative strike against my account. Does the refund come after...

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