eBay

Reporting harassment from someone who hasn't bought an item?

I have been getting harassing emails for over TWO months now from a user who believes I am charging too much for an item, and when I refused to lower the price for his promise to 'maybe' buy the item cheaper, he seems to have taken it personally and ...

How to Bulk Edit postage

I had stopped offering CDs for sale overseas (I am in Australia) due to the fact that they could no longer be posted by Economy Air ($8.30) and ony as small parcels (around $21). I have reconsidered and decided to give overseas buyers the option of p...

Feedback for buyer who didn't pay

I have in the past read on this board (which I can’t find now) that the seller should check the buyer’s feedback before accepting an offer. This is because whilst negative feedback can’t be given to the buyer, sometimes the seller will indicate +ve a...

why are some of my gallery photos not showing in my listings

Buyer is claiming she wants free postage or she wont pay even though postage was clearly stated.

A buyer bid on and won an auction .She then messaged me saying she only bid with the condition of free postge ( even though the postage cost was clearly stataed). She is saying that if I accept free postage she'll buy it but if I dont she wont. Basic...

hi all, i recently sold some items on ebay and have noticed they now take a % of the postage amount?

since when was this a thing??? ive never seen ebay take a % of the postage fee which basically im loosing as im paying full price to post with Aus post....i dont print labels or whatever that system is now, i write my own labels...so why would i be c...

Return requested when they haven't received the item?

My brain is fried after a really long day, so please bear with me. I posted an item today and the buyer has requested a return citing that they found a better item. The item was sent in a trackable envelope (small size). I accept free change of mind ...

Buyer requested return on item no returns clearly marked

I recently sold a video game in case with its disc on ebay. 3 weeks later (more than enough time for it to arrive and have been extensively used), the buyer is claiming the disc is 'scratched to no end', not working and wants a return. This particula...

transfer funds

i am trying to transfer mony to my bank with no luck i need that mony so i can feed my kids regards mike

how to remove reserve price

how do i remove reserve price on an auction.I am happy with the bid so far and would like to remove the reserve.

Buyers paying import duties

We ship a few things internationaly with UPS and DHL.At the moment i have a customer in the UK who is refusing to pay the import duties and says he will leave the item there and get his money back.The UK is particularly bad. 30% on anything over 16 p...

Is there any 'current' method of viewing a buyer's purchase history ?

There were once some great tools. Now there 'appear' to be none.

Buyer Refunded for lost item.... Now delivered

Hi allA buyer recently opened a case for a lost item (after lodging an inquiry with Aus post first).Australia post advised that it was likely lost. They refunded me (the seller) which I promptly passed onto the buyer and the case was closed.The item ...