eBay

A lesson on overcharging on postage

I’ve been selling online for 15 years, I have never deliberately overcharged on postage and if my postage quote was higher than the actual postage, I have always refunded. Postage is postage is postage, it’s not up to sellers to add costs to postage ...

eBay Selling Balance temporarily unavailable?

Up until yesterday I was able to view my selling balance, and assumed the invoice would automatically come out of my paypal today, as its the 1st. Now I open it to look and see it says 'Balance temporarily unavailable'Does this mean that its just in ...

Free Unlimited Listings 01/05/2020 to 03/05/2020

https://sellercentre.ebay.com.au/promo/14352 Single quantity items only. Sorry, I cannot find the usual free listings promotions thread, have looked through 8 pages! A reminder to end your listings before they rollover automatically and be a costly h...

what can you do if someone doesn't pay you

What can be done to a buyer if they do not pay the seller.

why is my hand sanitiser ad blocked by ebay when we're a legitimate business & not price gouging

It seems eBay is trying to stop price gouging for protective masks and sanitising products. But how does a legitimate business that is charging normal prices and has 100% buyer feed-back from previous business get it's listing allowed? There are plen...

how do I apply to get approval for selling Hand Sanitiser on e-bay?

Australia Post suspends its Express next-day delivery guarantee

Australia Post suspends its Express next-day delivery guarantee as part of cutbacks forced by the coronavirus pandemic Australia Post has suspended its Express next-day delivery guarantee as part of coronavirus pandemic cutbacks. Australia Post annou...

International Shipping Delays due to COVID-19

Hi everyone, hope you're all staying safe. I had a question about international shipping delays and a dispute that a buyer has raised with ebay about the item taking ages to arrive. For context, I'm sending a parcel from Aus to the USA. Handling was ...

PayPal Dispute - Buyer Claims it found it Cheaper

Hey guys, one of my buyers bought an item off me.An hour later he opened a case on PayPal claiming he found it cheaper and wants a refund.The problem is I have already sent the item.He’s planning to decline the delivery.What can I do?Does he he have ...

Hi, Postage preference has been moved and no longer works correctly.

Set a cutoff time at 6:00am EDST (Australia) and you get anything but, I expect it is USA Eastern Time. Alot of irate customers. Another Ebay stuff up time to look for a new platform.

I can't believe they actually did it....

I never saw this announced, or discussed here, but going through some information re: eBay's seller support during covid-19, I found this: Holiday Mode Support To support our seller community in these challenging times, we're waiving store subscripti...

How do I get back the money eBay just stole from me?

So I sold a game in good physical condition but untested with no returns (buyers risk) only $5The buyer claims the game doesn't work, uploads a photo of an extremely scratched disk (not the disk I sold) and via returns portal gets a full refund witho...

I need to test software but not on my actual store

Hi there, I have a store with just under 3,000 listings. I want to begin testing Inkfrog to manage my listings but I don't want to just dive in and link it to my actual store. I need a safe environment to test without screwing my store up. I signed u...

Upgrading from personal account to a store of same name

Hi as the title says ,i am trying to upgrade to open a store subscription in my private seller name ,the program tells me that a store already exists in that name but a search on that name tells me that the store does not exist ,anyone??????