Selling

What to do with buyers opened cases and receive full refund although items delivered oversea?

I was one of ebay top rated seller that paid ebay fee around $20k annuallyI sold many to oversea during the COVID timeand then some buyers were very tricky and wanted items to arrive within 2 weeks although I clearly stated shipping was delayed so ex...

Help

Hi I live in Adelaide Brighton and I'm looking for help, in my area selling my craft.

US buyer bought item, but international shipping wasn't an option

I had an item listed and a US buyer used the 'Buy it now' option. However, the only shipping options I had enabled were domestic options. I wasn't really keen on shipping overseas, but I guess I'll do it if he's willing to pay the postage. However, w...

Sellers - Please I need help. Buyers are unable to pay, it says I cannot ship to there location.

Hey eBayers. I need help. I am cancelling atleast 50% of my orders, even in Australia. Buyers are getting an error "the seller doesn't post to your location" they either get the error in the checkout before ordering, and some are getting the error af...

Postage rate table issue

I've set up my rate table but the postage is a lot higher than it should be. For instance freight for a playpen going to postcode 2155 should only cost $8.34 but it comes up as being $19.20. I use NETO for my listings but my rate table is through Eba...

Changing an address

Buyer has paid for goods but when I try to print label Message appears so click to amend after contacting buyer as they have an incorrect Suburb & postcode but is not allowed if you pay by monthy invoice.Ebay solution contact buyer cancel order then ...

Resolved! Being harassed by a scammer constantly.

This guy bought some digital games from me, made claims they were used then changed story to say it was the wrong game (one of them), says the other didn't work. Both games were hidden and brand new in my keylist before I sent them and I could see he...

Do you think eBay will extend the Additional support during COVID-19 for buyers and sellers on eBay

I am aware no body knows the answer but I am curious if there will be an extention of this program?https://www.ebay.com.au/help/account/additional-support-covid19-buyers-sellers-ebay/additional-support-covid19-buyers-sellers-ebay?id=5108

eBay, please answer basic questions re this mornings Webinar on MANAGED PAYMENTS

Immediate questions spring to mind. Would love eBay's response. 1. Under the new scheme, item/s need to be posted upon receipt of order.The video stated that eBay will guarantee payments to the seller. Does this mean there will be no more 'unpaid ite...

Can anybody tell me if the Bulk Edit of descriptions is still available? . Regards,John.

Hi this is John. Can anybody tell me if the Bulk Edit of descriptions is still available? Regards, John.

How does Ebay choose what listing variation to show?

I have a listing with four sizes 6mm, 8mm, 10mm, 13mm in that order (top to bottom) in the drop down box. When searching for the item and then clicking through it defaults to the 13mm size, the last variant in the drop down box. This is annoying as t...

Do customers using Afterpay have to check out and pay for each item each item separately.

A customer has told me that in my store each item has to be checked out and paid for separately when she uses Afterpay and items cannot be combined for cheaper postage.

Offer was made then retracted ....how do I find the "History" to see reason why?

You can view the retraction and the reason provided by selecting the (history) link from the individual item page This is what Ebay have said in their message to me when they informed me the potential buyer who submitted offer then retracted offer. I...

Does anyone else feel buyers are using pandemic as excuse not to pay?

I had a buyer make me an offer 25 percent below my asking price. I promptly accepted.Then - nothing...Let me just say I am an experienced seller, and my lisitngs are all Paypal payment with instant payment on purchase, as I got sick of waiting the dr...

Advice for item not received and seller not communicating

Hi fellow EbayersI am just after some advice on what action I should take for an item that has not arrived. The auction finished on the 5th of June and I paid with Paypal immediately. That weekend was a long weekend so the following Monday was a publ...

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What to do with buyers opened cases and receive full refund although items delivered oversea?

Help

US buyer bought item, but international shipping wasn't an option

Sellers - Please I need help. Buyers are unable to pay, it says I cannot ship to there location.

Postage rate table issue

Changing an address

Resolved! Being harassed by a scammer constantly.

Do you think eBay will extend the Additional support during COVID-19 for buyers and sellers on eBay

eBay, please answer basic questions re this mornings Webinar on MANAGED PAYMENTS

Can anybody tell me if the Bulk Edit of descriptions is still available? . Regards,John.

How does Ebay choose what listing variation to show?

Do customers using Afterpay have to check out and pay for each item each item separately.

Offer was made then retracted ....how do I find the "History" to see reason why?

Does anyone else feel buyers are using pandemic as excuse not to pay?

Advice for item not received and seller not communicating

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