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Seller Centre has answers you can trust for all your selling questions.

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Resolved! Volume Discounts

Hello, I am now able to offer volume discounts on my listings, noticed this feature this morning (25/11). Spent quite a bit of time trying to get an eBay rep to send me or point me to where I can get any further information on the T&C's. My head hurt...

QLD,NSW Bushfires delaying mail

I have noticed there has been a delay in getting mail if it has to go through NSW,QLD, i cummunicate and let my buyers know the situation as atm im in QLD and delivering to NSW and Vic in particular , my items are arriving couple days over the averag...

Resolved! Problem with sending an offer to a buyer

I'm trying to dsend an offer to someone who is watching my item, but the site will not let me proceed.I get the "Amount must be at least 5% less than your Buy It Now price" warning, even though the price I have entered is much lower than 5% off.Any t...

Resolved! I've had 3 offers and didn't know

Just noticed that my item has had 3 offers. Apparently, I automatically declined them. How did I do this? (I didn't know I had any offers).

User avatar by • Community Member
  • 261 Views
  • 2 replies
  • 0 Helpful

Selling to buyers with zero feedback...

Just a question...is there a way to stop buyers with -zero feedback or buyers who just joined the day they bid on my item- actually bidding on my items? Ive had so many non paying buyers in the last few months and they were new members and had no fee...

User avatar by • Community Member
  • 5883 Views
  • 14 replies
  • 0 Helpful

Paid extra for my item to be advertised

I have a listing to sell for $400. I decided to pay $40 for Ebay to promote/advertise my listing. How do I know it is being promoted or advertised?

User avatar by • Community Member
  • 322 Views
  • 6 replies
  • 0 Helpful

Gallery Picture Issue

The past couple of days I have been having trouble with listings not showing the gallery picture. The picture is there in the listing, works fine. But when viewed in my store I just get a little camera icon, and when viewed on my active sale page I g...

Anyone tried Sendle yet?

I just tried to use Sendle for the first time. I had two packages to send to my customer however there was no option for multiple packages? Are you supposed to just print one label, then go back into the 'print postage label' section and do the secon...

Resolved! eBay refusing to refund me after being scammed

Hey,Long story short, sold a $1400 bag on eBay. Buyer received it, claimed it was fake, eBay told me to allow the return, buyer kepted my bag, returned a DIFFERENT bag to me which is fake.I have a different bag now which is fake and the buyer receive...

How to cancel an order as a seller without refunding buyer?

Hi, I recently just had to cancel a buyers item for damage purposes and I refunded them through paypal (messaged them, sent them the ID no. etc). Now I also want to cancel the order through eBay though it says I have to refund at the same time. Is th...

Happy New Year from Australia Post

As if the recent parcel rises weren't bad enough, AP is now raising letter prices from 2 Jan 2020: AP 2020 letter pricing They have also, rather sneakily, reduced the 10 pack discount prices from 5% to 2.5% of single item x 10. I'm almost certain the...

User avatar by • Community Member
  • 760 Views
  • 11 replies
  • 4 Helpful
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