eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Your October Seller News is here

Discover resources that make selling easier.

Play Pause

Forum Posts

Start a conversation

buyer italy refused delivery

i sold a dress on 12/1/20 and posted to italy, same day i got payment ,using registered mail. parcel left Australia on 16/1/20 and had no further tracking when buyer raised Item not received on 05/02/20. ebay tracking was provided already as i printe...

No ID history

The new feedback page no longer gives a link to Id history. Looks like another win for the shonks.

User avatar by • Community Member
  • 378 Views
  • 9 replies
  • 3 Helpful

Tracking Number Email

Just a quick question. Within Ebay, if you mark an item as sent, manually, and at the same time you add the tracking number manually,on Ebay, then submit the update to the Ebay system, does the tracking number get sent to the buyer in an email as wel...

User avatar by • Not applicable
  • 580 Views
  • 8 replies
  • 0 Helpful

Not able to change address for customer

I found out yesterday that we are now not able to manually change addresses for customers to print up a label for a satchel. I ended up contacting Ebay and their reason is because of fraud. Honestly how many people would go to the trouble of getting ...

User avatar by • Community Member
  • 652 Views
  • 14 replies
  • 0 Helpful

Just got abused for using rego post !

Not on this account but a buyer bought a $30 item off me on Friday. They had 51 feedback (And yes I am one of those folks who checks a buyers feedback) and there were a couple of red dots left for sellers and some positive feed backs but with comment...

Resolved! Seller sent a note saying they would pay soon.

Seller purchased an item and included a note saying they would pay soon. When I went through to the order details I found that cash with pickup had been selected (no postage). As the buyer lives in South Australia and I live in New South Wales I sent...

User avatar by • Community Member
  • 299 Views
  • 2 replies
  • 0 Helpful

Resolved! How Returns affect the Seller performance?

Hi, Is there any limit for return percentage which eBay allows for a seller? I have seen sales defects and late shipment rate is affecting the seller performance but not sure how return rate affects the seller. If the seller accepts returns without l...

Not loading

Why is Ebay not loading and can’t download the app either

User avatar by • Community Member
  • 366 Views
  • 2 replies
  • 0 Helpful

How do I request to have feedback removed?

The packaging on an item I sent to a customer was overlooked. This is not normal practice for me. When the customer advised me of the issue I gave him a full refund the same day via his payment method of Paypal. He then sent me an email complaining h...

User avatar by • Community Member
  • 435 Views
  • 5 replies
  • 0 Helpful

Ebay Premium Service

Anyone get the following message from Ebay for sellers to change listings to comply with Ebay new Premium Service. Top-rated sellers qualify for the greatest average boost in Best Match and are eligible to receive benefits on listings that offer same...

Unable to list item, no Paypal Option Checkbox

I'm trying to list my vehicle for sale on eBay. There is no checkbox to select PayPal as an accepted option for payment which is fine with me. It blocks me from listing the item because of payment options - 'PayPal is no selected?!' Very frustrating,...

User avatar by • Community Member
  • 347 Views
  • 4 replies
  • 0 Helpful
Labels

Featured Posts

Top