Selling

eBay customer service

I just had a case and appeal closed on a $30 transaction where the buyer was not happy with scratches on a cord . Now I was overseas when this took place so a refund was issued and the buyer provided tracking info and sent the item back ... the only ...

item goes to buyer but ebay refunds his money

Hello,Im writing about closed case.,when case was opened im contacting with poczta polska to get information when parcel should arrived to Australia ,and I get info that should arrived at 15.10(attachment 1 in polish but date you can find there) so I...

Ebay forcing immediate payment if paying by PayPal?

Wondering if anyone has noticed this.Today I had a buyer try to purchase something and it took them directly to the payment page, which is strange since I don't have the immediate payment required selected. The buyer wanted to buy today and pay anoth...

Ebay complicit in theft/scam.

So.. buyer purchases an item from Mexico (small item, posted in envelope - no tracking).Buyer opens a non-receipt dispute. Does not answer any queries regarding address etc..After a few days I decide to refund and move on. Cannot do so, Ebay tells me...

Combined postage - Can not add to listing

This is doing my head in. I haven't used ebay for a few months after turning off listings before going on holiday in July. And I get back and the Listing editor has changed. It seems slick and clean BUT gone is the ability to add my combined postage ...

Selling Shirts

Ebay is a wonderful place to shop, with many benefits and many problem solutions. I have a gripe however and must voice it. Shirts are notoriously difficult to select by sizing designated S, M , L, XL ,XXL etc. Each manufacturer has its own system of...

Listing Format

I was browsing (on my PC) for some postal supplies, and clicked on one of the links to a similar product (under 'more options for this product", and was taken to the listing, which was displayed in an entirely new (but not entirely unexpected) way. I...

Resolved! Cost of an ebay 3kg satchel with tracking.

Hi.I am selling an item that I would like to send in an ebay 3kg satchel with tracking. Does anyone know the cost. Do not seem to be able to find the answer myself. Thanks in advance.

Resolved! Removing http links

Just recieved a warning from ebay that 110 of my listings on one ID only, have http links which is a violation. The other two stores are unaffected, even though I use exactly the same listing techniques on those id's. I dont use a hosting service for...

Wait 7 days to leave negative or neutral feedback

Was just leaving feedback for a buyer when I noticed under where it asks if it was a positive experience it says "You need to wait 7 days before you can leave neutral or negative Feedback for this PowerSeller." Cant say I have seen it before -

Resolved! Christmas shipping cutoff Dates

Hi I was wondering where is the best place on a listing to display Christmas delivery cut off dates and how would you bulk edit this info in your listings?Thanks

HS Tariff for DVDs to UK?

Hi there, Hoping someone can help me. I've recently sold a DVD to someone in the UK. I was just printing a postage label, when I was asked to provide a HS Tariff number. I however cannot find any information on what number to use for a DVD to the UK....

Resolved! Final Fees after opening a basic store same as before

Hi, I've just opened a basic store and I noticed my final fees are the same as when I didnt have a store. E.g. with no store ---> item sold for $6.99 final fee $0.76 with basic store--> Same item sold for $6.99 final fee $0.76 Am I wrong to expect th...

Listing Design

So thanks to this new no HTTP rule all of our 1200 odd listings are in violationThis listing template was set up for us years ago, it has images for our Temrs and Conditions etc which we host on our own server. Apparently this is no good. We did this...

It must be Friday

So I get the Listing violation email from ebay saying I have 2 listings that are still in violation. It gives me the item numbers of these listings and a link. So click on the first link which says there is a phone number, email address or link in th...

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Everyone has a Thing

Forum Posts